*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Wheels
On the first trip out, We had a tire blowout. There was no warning on the TPMS, and the tire tread peeled like a retread. It caused major damage to the rv slide out, and threw tire tread across the highway putting other motorists at risk. Forest River refused to cover any of the damage. The tire manufacturer covered less than 30% of the cost of a new tire. After the repairs, we made another trip. This time we had two more blowouts. This damaged the other side of the rv and also took out all of the brake wiring, leaving us with no brakes on the rv. One tire blew across the entire tire from side to side, the other peeled the tread like the first blowout. It also threw tire parts across the…
Jul 5, 2022Equipment
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Oct 1, 2022Electrical system
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist…
Nov 15, 2021Suspension
While towing our 5th wheel cross country on a trip in July 2020 our front hydraulic jack legs starting coming down several times while driving and contacted the road surface which could have possibly resulted in loss of control. Some how the hydraulic system was applying pressure by itself while towing .I first tried disconnecting electrical power to the hydraulic system and keeping the jack legs up with a 400 lb rated ratchet strap and the legs would still come down on its own with enough pressure to break the 400 lb rated strap. I was finally able to keep the leg secured up with 2 x 600 lb rated ratchet straps. While in Indiana we took our new 5th wheel to a Lippert componets service…
Jun 24, 2020Structure › Body › Door › Handle › Interior
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE…
Nov 1, 2021Structure › Body
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
May 23, 2020
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.