*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The vehicle's horn has failed 3 times and has been replaced twice. We have opened an incident with Genesis of America to escalate this concern.
Oct 22, 2026Electrical systemFire
Description of Safety Defect & Incident Sequence Severe moisture intrusion inside the driver-side headlight assembly triggered a sudden cascade of critical safety sensor failures while driving, followed by an active electrical short, component melting, and smoke (fire hazard) after the vehicle was shut off. While driving, a dangerous cascade of electrical and safety sensor failures suddenly occurred. Multiple critical dashboard warning alerts triggered simultaneously, including: Turn Signal Out, Blind Spot Warning, Lane Departure Warning, Rear Cross Traffic Warning, Forward Collision Warning, and Speed Control. Upon parking and exiting the vehicle, the driver-side headlight housing was…
Oct 11, 2026Back over prevention › WarningsCrash
While slowly backing into a parking space in an underground hotel garage, the rear parking sensors never activated â no audible warning at any point â and the vehicle's left-rear corner struck a concrete wall corner, cracking the taillight and damaging the bumper/quarter panel (~$3,000 repair). Sensors function normally at all other times; this was an intermittent non-activation. Rear dashcam with cabin audio documents the backup with no sensor tones before impact. No injuries.
Sep 25, 2026Exterior lighting
The headlight assemblies on both the right and left side have water pooling which severely dims nighttime visibility and creates an immediate risk of total headlight failure while driving at highway speeds. The Forward Collision Avoidance safety sensors have begun flashing or malfunctioning due to the excessive moisture.
Sep 4, 2026Fuel/propulsion system
The vehicle experienced a failure of the High Pressure Fuel Crossover Pipe, a safety defect subject to NHTSA Recall 26V-229 (Manufacturer Campaign 033G). While operating the vehicle over 200 miles from home, a strong odor of raw fuel was detected inside and outside the vehicle. The vehicle was immediately parked at an authorized Genesis dealership due to the risk of pressurized fuel leaking onto hot engine components and igniting an engine compartment fire. The dealership confirmed the defect and performed the recall service, completing and invoicing the repair order on August 5, 2026. However, the manufacturer failed to fulfill its statutory duty to provide a remedy without charge and…
Jul 26, 2026Visibility/wiper
The evaporator core leaks 1234yf in the cabin rendering the air conditioning useless. During times of higher humidity, the air conditioner is needed for defogging the windows of the vehicle. The inability to do so severely limits visibility.
Jul 21, 2026Power train
At approximately 68k miles, I observed hesitation when pulling away from a stop in our 2023 GV80 2.5t AWD Prestige. At 71,300 miles, we observed an increasing howling noise from the rear of the vehicle, primarily at coasting, with various tones emitted during application and release of the accelerator pedal. The rear differential fluid was drained for inspection, and there were metal shavings accumulated on the drain magnet, discolored (metallic shavings) fluid, and visible shiny metal flakes in the drained fluid. The differential is close to total failure on this vehicle. Hyundai has issued a TSB, so it is known, but they are not recalling this extreme safety hazard that has been reported…
Aug 19, 2026Fuel/propulsion system
I am submitting this complaint regarding the handling of a safety recall on my 2023 Genesis GV80. During an approximately seven-week service visit at an authorized Genesis dealership, I was verbally informed that the applicable safety recall had been completed. Based on my subsequent interactions, Genesis Corporate also appeared to believe the recall had been performed. However, the recall was not documented on my repair order and was ultimately completed later by a different authorized Genesis dealership (Genesis of Weatherford). I am concerned that a safety recall had been verbally represented as completed when it had not actually been performed, resulting in my vehicle being returned to…
Jul 29, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
