*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
The Advanced Driver Assistance System (ADAS), specifically the Intelligent Speed Limit Assist (ISLA), suffered an unprompted phantom activation and electronic control module lockup. The vehicle is currently located at the Genesis dealership service center and is available for inspection. On [XXX], at [XXX] AM, I was driving 60 mph in the far-left lane of [XXX] approaching the [XXX] (near the River Road ramp). Without any driver input, the vehicle executed an unwanted command, forcibly dropping my speed from 60 to 30 mph in less than 3 seconds. My safety was put at extreme risk as an 18-wheel semi-truck directly behind me almost rear-ended my vehicle. With no left shoulder available, I had…
Sep 10, 2026Steering
My new car has been into the service dept 4 separate times for the steering wheel jerking, lights flashing and beeping with no reason, no threat of crash, just driving normally on a straight road except for this last one I was driving on route [XXX] that is a very winding road but had no threats, no other vehicles at all. Each time the service department has assured me that they have disabled all drive assist features and that it should not happen again. It happened again and again with no oncoming vehicles or threat of collision happening. The last two times he said it was because of the update defaulting back to enable drive assist but they were not on when I checked. This last time he…
Oct 6, 2026Engine
This car has stalled 3 times. Randomly, but each time while car was fully stopped. Once when I was sitting in a parking lot about to pull into traffic, and when waiting for a light to go from red to green. After these two times I took car to dealer. They ran diagnostics and said there were NO error codes. They tried to reproduce but could not. I asked them to reset all computers in car, which they did. But it happened again yesterday. This third time, weather is nice, about 68 degrees. I had been driving about 3 miles, waiting for a light to change. I believe the car went into âAuto stopâ, like usual, but when light changed and I took foot off brake, car stalled. It then BEEPS rapidly…
Aug 24, 2026Service brakesCrash
On June 18 at approximately 9:50 p.m., I was driving my 2026 Genesis GV80 (6,493 miles) on a highway where traffic was reduced to one lane due to road paving. Traffic was heavily congested. I came to a complete stop behind a tractor-trailer on a flat/level roadway and remained stationary for approximately 30â40 seconds with my foot on the brake. The vehicle's automatic start/stop feature had been manually disabled. While completely stopped, the vehicle unexpectedly began moving forward toward the tractor-trailer despite my foot being on the brake pedal. I released and reapplied/pumped the brakes multiple times, but the vehicle continued moving forward. The brake pedal felt normal. I…
Aug 18, 2026Unknown or other
Rock went through front grill. No protective screen behind. Punctured radiator. Coolant sprayed out at high velocity. Rendered vehicle un drivable. Towed away. Barely 1,000 miles on it.
Jun 27, 2026Vehicle speed control
The Engine Control Module (ECM) malfunctioned. The dealer replaced it with a new one. When it malfunctioned, the car would not accelerate to a speed greater than 20mph. This was dangerous because I was driving on a state highway where the speed limit is 55mph, and I could have been rear-ended. Since having the ECM replaced, the car's performance has been fine. The Check Engine light did activate more than one day before the incident, which also sent a message to the Genesis app on my phone.
May 16, 2026Power train1 injury
My leased 2026 Genesis GV80 2.5T has three unresolved defects: (1) a persistent vibration felt while driving, most noticeable at highway speed; (2) a separate vibration present at idle; and (3) excessive heat in the second-row floor area, discovered during a highway drive â the floor became dangerously hot to the touch, creating a burn risk to rear-seat occupants. Safety risk: The heat issue poses a direct burn hazard to anyone seated in the second row, including a child or pet. The driving vibration affects vehicle stability and confidence at speed. Together they compromise safe operation. Reproduced/confirmed: The vehicle has been brought to two dealers â Genesis of Lake Norman and…
Jun 14, 2026Forward collision avoidance › Adaptive cruise control
When the adaptive cruise control system is engaged while wearing prescription eyeglasses, either my regular clear lenses or prescription polarized sunglasses , a persistent audible and visual warning sounds approximately every two (2) minutes creating a distraction. The warning states "Keep your eyes on the road and drive safely. Driver assistance system is limited."
Dec 31, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
