Model year record

2002 GMC Envoy recalls & problems

The 2002 GMC Envoy has 14 safety recalls and 487 owner complaints on file with NHTSA. The most-reported problem area is engine and engine cooling (88 complaints).

Recalls14safety recalls

Complaints487filed by owners

Crashes · fires42 · 12reported in complaints

Injuries · deaths47 · 2reported in complaints

Safety recalls

Exterior lightingFeb 26, 2007

Headlights

Recall 07E014000308 vehiclesopened after NHTSA action (OVSC)

Problem: CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON FEBRUARY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.

Engine and engine coolingJun 23, 2004

Engine and engine cooling

Recall 04V28900029,951 vehiclesopened after NHTSA action (ODI)

Problem: SOME SPORT UTILITY VEHICLES EQUIPPED WITH AN ELECTRONICALLY CONTROLLED AIR SUSPENSION (ECAS) HAVE A CONDITION IN WHICH THE ECAS MAY PRODUCE A BRIEF ELECTRICAL SPIKE WHILE THE VEHICLE IS OPERATING. THIS ELECTRICAL SPIKE CAN DISRUPT THE POWERTRAIN CONTROL MODULE (PCM) CAUSING THE VEHICLE TO STALL.
Risk: IF THE SPIKE DAMAGES THE PCM, THE VEHICLE MAY NOT RESTART. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD OCCUR WITHOUT PRIOR WARNING.
Fix: DEALERS WILL INSTALL A WIRING HARNESS. THE RECALL WILL BEGIN ON AUGUST 19, 2004. OWNERS SHOULD CONTACT OLDSMOBILE AT 1-800-630-6537 OR GMC AT 1-866-996-9463.

Seat beltsApr 28, 2004

Seat belts

Recall 04V201000261,801 vehicles

Problem: CERTAIN LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES." ONE OF THE TWO SENSORS IN THE DRIVER'S AND FRONT PASSENGER'S SEAT BELT RETRACTORS COULD BE INOPERATIVE. THE SEAT BELT RETRACTORS WILL LOCK WHEN THE BELT WEBBING IS EXTRACTED DURING A CRASH; HOWEVER, THE MECHANISM THAT LOCKS THE SEAT BELT RETRACTOR WHEN THE VEHICLE DECELERATES QUICKLY, SUCH AS HEAVY BRAKING, MAY NOT OPERATE AS INTENDED.
Risk: IF THIS WERE TO OCCUR, THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, AND COULD RESULT IN INJURY TO THE OCCUPANT.
Fix: DEALERS WILL INSPECT THE DRIVER AND FRONT PASSENGER SAFETY BELT RETRACTORS, AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 24, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR OLDSMOBILE AT 1-800-630-6537.

VisibilityFeb 4, 2004

Windshield wiper/washer

Recall 04V046000581,394 vehiclesopened after NHTSA action (ODI)

Problem: CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
Risk: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Fix: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

EquipmentJul 15, 2003

Other › Owners/service/other manual

Recall 03V2500001,707,825 vehicles

Problem: CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Fix: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.

Electrical systemMar 19, 2003

Wiring › Interior/under dash

Recall 03V096000314,300 vehicles

Problem: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION." THESE VEHICLES HAVE AN INTERMITTENT CONDITION DURING VEHICLE START-UP IN WHICH THE INSTRUMENT PANEL CLUSTER MAY NOT PROPERLY POWER UP, RESULTING IN MOST OF THE DISPLAYS, TELLTALE LIGHTS, AND FUNCTIONS (EXCEPT THE SERVICE ENGINE LIGHT, TURN SIGNAL INDICATORS, AND THE INSTRUMENT PANEL CLUSTER BACKLIGHTING) BEING INOPERATIVE.
Risk: THESE VEHICLES DO NOT COMPLY WITH THE STANDARD.
Fix: DEALERS WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER. OWNER NOTIFICATION BEGAN MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Power trainMar 6, 2003

Automatic transmission

Recall 03V075000511,167 vehicles

Problem: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.
Risk: THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.
Fix: DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.

StructureOct 4, 2002

Body

Recall 02V27300046 vehicles

Problem: CERTAIN SPORT UTILITY VEHICLES ARE MISSING WELDS ON THE REAR FLOOR PLAN.
Risk: IN A CRASH, MISSING WELDS COULD DEGRADE PERFORMANCE OF THE THIRD ROW SEAT AND SAFETY BELT ANCHORAGE AND OCCUPANTS COULD RECEIVE GREATER INJURIES.
Fix: DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF MISSING WELDS ARE FOUND, GM WILL EXCHANGE THE VEHICLE FOR AN EQUIVALENT VEHICLE OR PROVIDE A REFUND OF THE PURCHASE PRICE. OWNER NOTIFICATION BEGAN OCTOBER 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Fuel system, gasolineAug 23, 2002

Delivery › Hoses, lines/piping, and fittings

Recall 02V121000136,511 vehiclesopened after NHTSA action (ODI)

Problem: ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND.
Risk: IF THE FITTING BECOMES DISCONNECTED WHILE THE VEHICLE IS IN MOTION, THE ENGINE WOULD STOP DUE TO INADEQUATE FUEL SUPPLY AND CAUSE A LOSS OF POWER STEERING ASSIST. IF AN IGNITION SOURCE WERE PRESENT, FUEL LEAKAGE FROM A DISCONNECTED FUEL FILTER FITTING COULD RESULT IN A FIRE.
Fix: DEALERS WILL REPLACE THE FUEL FILTER QUICK CONNECT RETAINERS. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020. GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Air bagsAug 9, 2002

Frontal

Recall 02V222000133,221 vehicles

Problem: CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Risk: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Fix: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Power trainOct 17, 2001

Transfer case (4-wheel drive)

Recall 01V33400078,004 vehicles

Problem: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE CALIBRATION OF THE TRANSFER CASE CONTROL MODULE COULD CAUSE INSUFFICIENT HIGH SPEED GEAR ENGAGEMENT.
Risk: IF THE GEAR IS NOT ENGAGED, THE VEHICLE CAN ROLL WHEN THE TRANSMISSION IS IN "PARK" AND A CRASH COULD RESULT WITHOUT WARNING.
Fix: DEALERS WILL UPDATE THE TRANSFER CASE CONTROL MODULE CALIBRATION TO INCREASE GEAR ENGAGEMENT. OWNER NOTIFICATION BEGAN NOVEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Power trainSep 5, 2001

Transfer case (4-wheel drive)

Recall 01V283000895 vehicles

Problem: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES (4 WHEEL-DRIVE). SOME OF THESE VEHICLES WERE BUILT WITH A RANGE SHIFT COLLAR IN THE TRANSMISSION TRANSFER CASE THAT CONTAINS CRACKS.
Risk: THIS CONDITION COULD RESULT IN A COMPLETE FRACTURE OF THE RANGE SHIFT COLLAR AND SUBSEQUENT LOSS OF VEHICLE FORWARD AND REVERSE GEARS, AND THE INABILITY TO MAINTAIN "PARK" POSITION. THIS INCREASES THE RISK OF A VEHICLE CRASH RESULTING FROM UNINTENDED MOVEMENT OF A PARKED VEHICLE.
Fix: DEALERS WILL REPLACE THE TRANSFER CASES AND UPDATE THE CONTROL MODULE CALIBRATION. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

StructureMay 16, 2001

Body

Recall 01V1580008,197 vehicles

Problem: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACTS." THESE VEHICLES HAVE A CONSOLE COVER/ARMREST LID LATCH THAT COULD RELEASE AT LESS THAN THE 10G VERTICAL LOAD REQUIREMENT OF THE STANDARD.
Risk: IN THE EVENT OF A CRASH, THE CONSOLE COVER COULD OPEN AND THE COVER OR ITEMS STORED UNDER IT COULD INJURE AN OCCUPANT.
Fix: DEALERS WILL REPLACE THE CONSOLE LATCH MECHANISM AND INSTALL A STRIKER PLATE. OWNER NOTIFICATION BEGAN JULY 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GMC AT 1-800-462-8782.

SuspensionApr 12, 2001

Front › Control arm › Lower arm

Recall 01V12600030,476 vehicles

Problem: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CIRCUMSTANCES THE FRONT LOWER CONTROL ARM BRACKETS MAY FRACTURE. THIS FRACTURE COULD RESULT IN SEPARATION OF THE FRONT LOWER CONTROL ARM FROM THE FRAME.
Risk: A SEPARATION COULD RESULT IN LOSS OF VEHICLE CONTROL, RESULTING IN A CRASH.
Fix: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CONTROL ARM BRACKETS. OWNER NOTIFICATION BEGAN BY TELEPHONE ON APRIL 4, 2001. THE FOLLOWUP LETTER TO CONSUMERS WAS MAILED MAY 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, OLDSMOBILE AT 1-800-442-6537, OR GMC AT 1-800-462-8782.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2002 GMC Envoy 4-DR. w/SAB

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	★★★★★

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Envoy 2WD

16mpg combined

City / highway	14 / 20 mpg
Fuel	Regular Gasoline

4.2 L · 6 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,200/year to fuel

Envoy 4WD

16mpg combined

City / highway	14 / 19 mpg
Fuel	Regular Gasoline

4.2 L · 6 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $4,200/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Engine and engine coolingEngine › Gasoline; Engine	88	0	2	0	42,700 mi
Power trainAutomatic transmission; Transfer case (4-wheel drive)	87	3	3	4	60,100 mi
Electrical systemWiring › Interior/under dash; Ignition	72	3	5	1	70,000 mi
VisibilityRearview mirrors/devices; Rearview mirrors/devices › Exterior	50	2	0	0	17,700 mi
Air bagsFrontal; Side/window	42	30	0	35	48,500 mi
SuspensionFront › Control arm › Lower arm; Front	37	2	1	0	79,000 mi
Fuel system, gasolineStorage › Tank assembly; Storage › Tank assembly › Filler pipe and cap	31	0	0	0	92,000 mi
Exterior lightingBrake lights; Headlights	25	0	0	0	79,000 mi
Service brakes, hydraulicAntilock/traction control/electronic limited slip; Foundation components › Disc › Rotor	23	0	0	0	28,000 mi
StructureBody; Body › Door	22	1	0	1	132,000 mi
SteeringHydraulic power assist system; Steering wheel/handle bar	20	3	1	5	79,355 mi
Fuel/propulsion system	19	0	1	0	141,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Unknown or otherFire
Vehicle listed caught on fire while driving on interstate with unknown cause. No previous warnings. Was a risk to safety of driver/and or passengers.
Jul 3, 2025
Fuel/propulsion system
My vehicle has developed a leak in the plastic fuel tank at the junction of the fill hose connection and the body of the tank that is causing release of flammable vapors and liquid gasoline underneath the vehicle and causing failure of emissions systems. These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks at this location which cannot be repaired by any normal means available to a consumer. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short-term solution for a limited…
Sep 17, 2025
Fuel/propulsion system
These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. My vehicle now has a bad fuel tank leak that causes emissions test failure and leaks liquid gasolene. Surely a safety recall should be issued?
Sep 17, 2025
Unknown or other
Went to store bought food Left store and car started chugging and losing power When I got home my son said he could smell exhaust and it sounds like the catalytic converter
Jul 9, 2025
Fuel/propulsion system
There are previously fixed recalls starting to pop up one at a time if they were fixed they wouldnt be back causing problems can someone check into this and let me know something I drive a 02 gmc envoy slt 4x4 4.2l. The mileage is unknown due to instrument cluster not working on the DIC settings.I purchased under the pretenses it only had 188000 miles but ive seen higher milage on some shop records also the Center console lid dont latch and other things I cant think of at the moment
Apr 19, 2021
Seat belts
Passenger front seat belt locks automatically as soon as you buckle up. It will not unlock, the only way to fix it is to unbuckle and re buckle then it locks again. Very uncomfortable to ride in the front Passenger seat.
Aug 2, 2022
Structure
The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 150,000.
Jan 1, 2022 · 150,000 miles
Power train
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT SATED THAT THE VEHICLE FAILED TO SHIFT OUT OF DRIVE INTO THE PARK POSITION. THE PARKING BRAKE WAS ENGAGED TO SECURE THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER LINKAGE BUSHING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Nov 8, 2020 · 196,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Loss of HeadlightsClosed
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause…
RQ17002 · opened Apr 24, 2017 · closed Mar 29, 2021
HAZARD LIGHT SWITCH FAILUREClosedLed to recall 08V231000
ON NOVEMBER 30, 2001, GENERAL MOTORS (GM) CONDUCTED SAFETY RECALL 01V-364 FOR THE SUBJECT VEHICLES BUILT BETWEEN SEPTEMBER 16, 1999 AND AUGUST 28, 2001 TO REMEDY A DEFECTIVE HAZARD SWITCH THAT WOULD CAUSE A LOSS OF HAZARD AND STOP LAMP ILLUMINATION.THE HAZARD SWITCH IS CONTAINED WITHIN THE VEHICLE MULTIFUNCTION SWITCH.ODI OPENED THIS INVESTIGATION BASED ON REPORTS THAT SOME CONSUMERS WERE NOT NOTIFIED OF THE ORIGINAL RECALL OR THAT THEY HAD REPAIRS DONE UNDER 01V-364 BUT EXPERIENCED SUBSEQUENT MULTIFUNCTION SWITCH FAILURES.THE MULTIFUNCTION SWITCH SUPPORTS THE OPERATION OF CRUISE CONTROL, WINDSHIELD WIPERS, EXTERIOR LIGHTING AND TURN SIGNALS IN ADDITION TO HAZARD AND STOP LAMPS. ON MAY 21, 2008, GM NOTIFIED THE AGENCY THAT IT ERRONEOUSLY MISSED IDENTIFYING 5,862 VEHICLES THAT SHOULD HAVE BEEN INCLUDED IN RECALL 01V-364.GM WILL NOW NOTIFY OWNERS OF THESE VEHICLES UNDER A NEW NHTSA RECALL…
RQ08001 · opened Feb 28, 2008 · closed Jul 9, 2008
FUEL PUMP MODULE LEAKS GASOLINEClosed
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A…
EA07009 · opened Jul 10, 2007 · closed Aug 28, 2008
FUEL PUMP MODULE LEAKS GASOLINEClosed
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
PE07013 · opened Mar 12, 2007 · closed Jul 10, 2007
BRAKE LAMP FAILUREClosedLed to recall 04V527000
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL…
EA04021 · opened Aug 3, 2004 · closed Nov 4, 2004
WINDSHIELD WIPER FAILUREClosedLed to recall 04V046000
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER…
EA04002 · opened Jan 6, 2004 · closed Feb 10, 2004
WINDSHIELD WIPER FAILUREClosed
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO…
PE03042 · opened Sep 17, 2003 · closed Jan 6, 2004
ENGINE STALLClosedLed to recall 04V289000
MODEL YEAR (MY) 2002 BRAVADA AND CERTAIN MY 2002 ENVOY VEHICLES WITH OPTIONAL ELECTRONICALLY CONTROLLED AIR SUSPENSION (ECAS) MAY BE SUBJECT TO ENGINE STALL CAUSED BY AN ERRANT VOLTAGE SPIKE TRANSMITTED TO THE POWERTRAIN CONTROL MODULE (PCM).IN ADDITION TO ENGINE STALL, IF THE SPIKE DAMAGES THE PCM, THE VEHICLE MAY NOT RESTART.ON OCTOBER 31, 2001 GM INTRODUCED INTO PRODUCTION A WIRING HARNESS CONTAINING AN INDUCTOR THAT WAS ADDED TO THE ECAS WIRING TO REDUCE THE MAGNITUDE OF THE VOLTAGE SPIKE.ON DECEMBER 6, 2001 GM INTRODUCED INTO PRODUCTION A MODIFIED PCM WITH PROTECTION FROM ERRANT VOLTAGE SPIKES AND ALSO CEASED USE OF THE WIRING HARNESS WITH THE INDUCTOR.THE OFFICE OF DEFECTS INVESTIGATION'S (ODI) ANALYSIS VERIFIED THAT VEHICLES BUILT ON OR BEFORE OCTOBER 31, 2001, HAD THE HIGHEST RATE OF ENGINE STALLING.ODI IS AWARE OF 1,132 COMPLAINTS AND FIELD REPORTS ON THE 37,746 SUBJECT…
EA03007 · opened May 6, 2003 · closed Jun 18, 2004
ENGINE STALLClosed
OF THE 697 TOTAL COMPLAINTS, 240 WERE RECEIVED FOR THEENVOY AND 457 FOR THE BRAVADA.GM HAS IDENTIFIED ABOUT 5,000 WARRANTY CLAIMS RELATED TO STALLING IN THE SUBJECT VEHICLES.GM REPORTS THAT A TRANSIENT VOLTAGE SPIKE GENERATED IN THE ECAS DEGRADES THE PERFORMANCE OF THE PCM RESULTING IN ENGINE STALL.GM MODIFIED THE ECAS WIRING BUNDLE AND THE PCM FOR VEHICLES BUILT AFTER DECEMBER 6, 2001 TO ADDRESS THE STALLING PROBLEM.
PE03001 · opened Jan 3, 2003 · closed May 6, 2003
2002 TRAILBLAZER/ENVOY FUEL TANK LEAKSClosed
SEE ATTACHED REPORT.
PE02093 · opened Dec 17, 2002 · closed Apr 9, 2003
PINCHER/CHAFED WIRINGClosed
PE02036 · opened Mar 18, 2002 · closed Oct 3, 2002