*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.
Jul 1, 2024Equipment
The contact owns a 2018 Grand design Imagine. The contact received a recall notification for NHTSA Campaign Number: 21V393000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Aug 12, 2021Suspension
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. THE CONTACT STATED THAT DUE TO THE LEAF SPRING FLATTENING OUT, THE TIRES WERE RUBBING AGAINST THE BOTTOM OF THE TRAILER. THE CONTACT STATED THAT THE FAILURE SHOULD NOT OCCUR BECAUSE THE TRAILER WAS NOT OVERLOADED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. *DT
Oct 26, 2019Tires
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAVEL TRAILER EQUIPPED WITH LIONSHEAD WESTLAKE TIRES, SIZE: SP225/75/R15 (NA). WHILE DRIVING 64 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE FAILURE DAMAGED THE MARKER LIGHTS ON THE SIDE OF THE TRAILER AS WELL AS THE PASSENGER SIDE FENDER. ALSO, THE WIRING HARNESS FOR THE ELECTRIC SLIDE WAS RIPPED APART DUE TO THE SUDDEN TIRE FAILURE. THE CONTACT WAS ABLE TO MOVE THE TRAILER TO A PARKING LOT AND CALLED A ROADSIDE TIRE SERVICE TO HAVE THE TIRE REPLACED. THE CONTACT FILED COMPLAINTS WITH VARIOUS AGENCIES, INCLUDING THE MANUFACTURER'S WEBSITE. SHORTLY AFTER THE INITIAL BLOW OUT, THE TIRE BLEW OUT AGAIN ON THE SAME SIDE.…
Sep 13, 2019 · 12,000 milesSuspension
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE 2600 RV. AFTER TRAVELING APPROXIMATELY 5,000 MILES, THE CONTACT DISCOVERED THAT BOTH OF THE VEHICLE'S AXLES HAD LOST THEIR CAMBERS. THERE WERE NO WARNING INDICATORS FOR THE AXLE MALFUNCTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO COVER THE COST TO REPLACE BOTH THE AXLE AND SPRING SETS. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE COST WAS COVERED BY THE MANUFACTURER. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT TRAVELED ANOTHER 6,000 MILES AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE BEGAN TO WEAR SIGNIFICANTLY AND THERE WAS ADVANCED TIRE WEAR ON THE OTHER THREE TIRES. THE CONTACT TOOK THE TRAILER TO AN…
Sep 1, 2018 · 5,000 milesWheels
TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.
Aug 9, 2019Suspension
SPRINGS GOING FLAT OR FAILING. SEVERAL REPORTS ON GD FACEBOOK PAGE. I THINK IT NEEDS TO BE LOOKED INTO. CALLED GD FOR HELP BUT NO RESULTS. THEY CLAIM THEY HAD PROBLEMS WITH DEXTER AXLES BUT NOT LIPPERT AXLES. I CALLED LIPPERT AND THEY PRETTY MUCH SAID THERE HAS BEEN ISSUES BUT THEY SEND GD WHAT THEY ASK FOR. *DT CONSUMER STATED FLAT SPRINGS WERE REPLACED.*JB
May 18, 2018 · 1,000 milesService brakes
IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER…
May 21, 2018
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.