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2020 Honda Cr-V Hybrid recalls & problems

The 2020 Honda Cr-V Hybrid has 5 safety recalls and 86 owner complaints on file with NHTSA. The most-reported problem area is engine (23 complaints).

Recalls5safety recalls
Complaints86filed by owners
Crashes · fires4 · 0reported in complaints
NHTSA overall5 ★crash-test stars
2020 Honda Cr-V Hybrid in an NHTSA crash test
NHTSA crash test

Safety recalls

Air bagsMay 21, 2026

Sensor › Occupant classification › Front passenger

Recall 26V33200098,892 vehicles

Problem
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Fix
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Air bagsFeb 1, 2024

Sensor › Occupant classification › Front passenger

Recall 24V064000750,114 vehicles

Problem
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Fix
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Fuel system, gasolineDec 18, 2023

Delivery › Fuel pump

Recall 23V8580002,490,460 vehicles

Problem
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Electrical systemDec 13, 2023

12v/24v/48v battery › Cables

Recall 23V844000106,030 vehicles

Problem
Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
Risk
An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.
Fix
Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.
Electrical systemDec 17, 2020

Propulsion system › Charging › Module › Software

Recall 20V79800027,838 vehicles

Problem
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Fix
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Components: Electrical system › Propulsion system › Charging › Module › Software; Electrical system › Propulsion system › Dc/dc converter; Electrical system › 12v/24v/48v battery

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2020 Honda CR-V HYBRID SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk16.4%

Forward collision warning: Standard · Lane departure warning: No

2020 Honda Cr-V Hybrid NHTSA side crash test
NHTSA side barrier crash test
2020 Honda Cr-V Hybrid NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

CR-V Hybrid AWD Hybrid

38mpg combined
City / highway40 / 35 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (variable gear ratios) · All-Wheel Drive · about $1,750/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine2300054,500 mi
Forward collision avoidanceAutomatic emergency braking; Warnings2120218,359 mi
Electrical system15000—
Service brakes1410122,666 mi
Unknown or other12001—
Fuel/propulsion system9000—
Power train6000—
Air bags4101—
Service brakes, hydraulic410033,000 mi
StructureBody3000—
Steering3100—
Vehicle speed control2100—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations