*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The Integrated Charging Control Unit (ICCU) has failed repeatedly on this vehicle. It has been replaced three times by Haselwood Hyundai dealer since the vehicle was purchased new in 2021. Dates: 9/8/2023, 12/19/2024, 9/30/2025 at approximately 17k, 35k, and 50k miles. Each failure presents the same way: the ICCU stops charging the 12V battery from the high-voltage pack, the 12V drains, and warning messages appear on the dash: Check Electric Vehicle System. The vehicle then loses power or will not start and becomes inoperable [on numerous occasions the vehicle lost power/would not start at, leaving family occupants stranded. The vehicle also required jump starts on at least 25 occasions.…
Sep 1, 2026Electrical system
The Integrated Charging Control Unit (ICCU) in my 2022 Hyundai IONIQ 5 failed while the vehicle was charging. The vehicle had been connected to a Level 1 charger for a multi-day charging session when it unexpectedly stopped charging before reaching the selected charge limit. After the failure, the vehicle could no longer successfully charge using either Level 1 or Level 2 charging. When connected to a charger, the vehicle would initially appear to begin charging, but charging would then stop and the dashboard would display an electrical-system warning instructing me to inspect the vehicleâs electrical system. There was no warning or indication of an impending ICCU failure before this…
Sep 18, 2026Electrical system
We had a previous issue with our 12V battery not charging, which totally bricked the whole car. Hyundai updated the charge management system software under the active recalls and tested the 12V battery, which after it was fully charged they said was fine. Now (a few months outside our warranty period for the 12v battery), our car was bricked again and was so dead that we could not even start it/charge the battery with a jump start kit. We were stranded on the side of the road (where we had parked for an event we were attending) and the next day Hyundai towed the car to the nearest dealer (3 hours away). It took a week for them to even look at our car and diagnose it. When they did, they…
Sep 5, 2026Service brakes
This report is an addendum to report 11762283 that was made yesterday. The vehicle allows driving with the rear liftgate ajar, however under some circumstances it engages the EPB when the vehicle comes to a stop while the gear state is still Drive. The gear state of the car remains in Drive when the EPB engages. This presents the driver with the choice, in the middle of the road and possibly in the middle of an intersection, of either exiting the vehicle and rearranging contents of the vehicle to allow the rear liftgate to close, or activating the accelerator to continue driving with the traction motor overpowering clamped EPB. Neither option is safe. I have attempted to reproduce this…
Sep 4, 2026Service brakes
After coming to a stop at a stop sign, and while the gear state was in Drive, the vehicle auto-applied the electronic parking brake because the tailgate was ajar. Gear state remained in Drive. Upon accelerator input, the parking brake did not release, and the vehicle delivered propulsion torque overcoming the parking brake. As a result, the vehicle accelerated and drove several blocks with the rear brakes fully clamped, which was only effectively indicated by a smell and smoke emitted from the rear wheel wells. An irritating repetitive audio and large flashing visual alert in the display cluster indicating the tailgate state distracted from any additional indications that may have been…
Sep 4, 2026Engine
Active powertrain failure on my 2022 Ioniq 5 SE, which poses an immediate and severe safety risk. On May 18, 2026, the vehicle suffered a catastrophic loss of power and a complete failure to charge. At Murdock Hyundai of Lindon, technicians diagnosed it with trouble code P1AA600 and recommended a total high-voltage battery pack replacement at a cost of over $44,000. Immediate Fire & Safety Risk: The dealership technician explicitly warned me that if I continue to attempt to drive or plug in the vehicle, it will cause an electrical fire. Visible Electrical Arcing: The service technician stated that they physically witnessed an electrical arc occur when connecting the vehicle's high-voltage…
May 6, 2026Electrical system
While driving 70mph on the highway in Phoenix, multiple emergency lights illuminated on the dashboard and I lost all control over the steering wheel and braking mechanisms. The car has been serviced regularly with multiple check-ins focusing on battery efficiency.
Jul 17, 2026Electrical system
On June 3, 2026, my 2022 Hyundai Ioniq 5 SE Dual Motor AWD (approximately 31,000 miles) experienced a sudden and severe high-voltage battery failure. Prior to complete failure, I noticed âCheck Electricalâ warning sign occurring simultaneously: a sudden and dramatic drop in driving range, dashboard warning lights illuminating, and the vehicle failing to charge properly at both home and public charging stations. The vehicle was still drivable at the time I brought it to an authorized Hyundai dealership, but displayed serious warnings indicating the HV battery system was critically compromised. Upon inspection, the dealership confirmed the main high-voltage battery had failed and required…
Jun 3, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
