*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Steering
STELLANTIS SPECIAL INVESTIGATION # 98439287/FOLOW UP FOR NHTSA COMPLAINT # 11769254/STELLANTIS CATASTROPHIC STRUCTURAL FAILURE / RECALL REMEDY FAILURE: - The front wheel and upper control arm completely separated from the steering knuckle while driving on the road. On October 5, 2026, while driving on a public road, my 2021 Grand Cherokee Limited suffered a catastrophic structural component failure where the wheel and upper control arm completely separated from the steering knuckle, causing an immediate and hazardous loss of steering control. This exact failure matches the critical safety components covered under an active manufacturer safety recall 10B/NHTSA 24V-132. The recall was…
Oct 5, 2026Engine
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that three times while driving approximately 60 MPH, the vehicle lost automotive power. The message âService Transmissionâ was displayed. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,331.
Oct 12, 2026 · 53,331 milesSteering
While driving my 2021 Jeep Grand Cherokee L at approximately 45 mph on [XXX], I unexpectedly lost electronic power steering assistance. The steering became difficult to control, creating a serious safety hazard. I was fortunately able to maneuver off the roadway, but this sudden failure could have resulted in a serious collision, placing myself and other motorists at risk. Multiple dashboard warnings appeared during the incident, including âService Power Steering,â âService Electronic Stability Control,â âAuto Park Disabled,â and âPark Brake Temporarily Unavailable.â I had not previously experienced a loss of power steering assistance. The vehicle was inspected by an…
Oct 16, 2026Suspension
The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ride was abnormally bumpy, and the front passenger's side wheel felt out of round, and an abnormal knocking sound was coming from the rear of the vehicle. Additionally, there was an unknown warning light illuminated. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V051000 (Suspension); however, the part failed to fix the vehicle. The contact stated that the failure became progressively worse. Two…
Oct 23, 2024Power train
While driving on a public road with my two small children my Jeep suffered a sudden and catastrophic 100% total electrical blackout. The vehicle electrical system glitched, the engine shut down, the steering failed and the wheels locked up completely, leaving me stranded in a active intersection with non working hazardous lights. the vehicle completely lost auxiliary and safety circuits. There was zero warning of any sort on my dash prior to this happening, leaving me and my two small children in danger. The vehicle was towed to the dealership where I purchased it in February of 2026. Both Batteries where replace but multiple codes on the scan report are showing codes PCM P00FD, TCM…
Oct 19, 2026SuspensionCrash
Unknown
Oct 14, 2026Exterior lighting
"The manufacturer closed Safety Recall Y72 on my vehicle stating a software update resolved the headlight hazard. However, the safety defect is actively occurring. During rain, moisture enters the headlamp assembly, causing the headlight to flash uncontrollably and sending severe electronic glitch signals across the dashboard. This creates a sudden, dangerous visibility hazard while driving. I have attached an official Mopar wiTECH 2.0 diagnostic scan tool report dated September 2026. The scan explicitly proves active hardware failures, including code B1632-11 (Left High Beam Short to Ground) and code B2835-13 (Left Headlamp Assembly Performance-Circuit Open). The software recall failed to…
Jun 7, 2026Suspension
In XXX I received a phone call from the Jeep Chrysler Dodge Ram dealership in [XXX] that my vehicle had a recall and needed repairs. I took my vehicle there XXX and assumed all work was completed and that the dealership billed out to the manufacturer for repayment for performing this recall repair. However, now I am receiving additional notifications from both FCA and the dealership that the same identified recall is needing to be repaired again (64A or 20D). I am concerned there is something suspicious happening with the dealership and feel like they are being dishonest to the manufacturer that they actually repaired my vehicle in April under this recall. I would like this to be…
Apr 30, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.