*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
I brought my vehicle in to be service for a "service 4WD" light on 8/31/26. While there, I was told there was an open recall on the airbag system. I agreed to get the recall completed. Now, my vehicle is dispaying the airbag light, my SOS system says it is not working, and my odometer is flashing. I brought the vehicle back to the same dealership to address these issuse, and they told me that I needed to have the airbag module replaced, which would cost $709.90. They gave me error codes B2204-87, U0154-00, U0452-86, and B00A0-81. I asked if this is related to the recall I recently had performed, and they said "there was a recall the door airbag pressure sensor software update that was…
Oct 20, 2026Suspension
I had my rear spring come oof and a friend mecanich put it back on and told me about the recall. i took it to the dealership and they fixed 3 out of th 5 recalls but the recall i am worried about is the campaign 89d that the do not have the fix for which is the rear springs coming off which it has. i have pictures. i have asked for a rental car but the dealership says no that it is safe to drive and I asked them to sign a pwpwer saying it was saft to drive and they would take the responsibily if something happened and they said no. They told me to call Stellantis and they called the dealership and told them it was safe to drive but I do not feel safe. So they did not give me a rental and I…
Oct 8, 2026Visibility › Defroster/defogger/hvac system › Compressor
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving, the A/C blew alternately through the vents directed toward the contact and through the defrost vents. The contact stated that the A/C failed to blow air through both vents simultaneously, and the air was unintentionally hot or cold. The contact stated that there was an abnormal odor during the failure. Additionally, the heated seat was intermittently inoperable. The dealer was notified of the failure by phone, but the contact declined to pay for a diagnostic test. The vehicle was taken to an independent mechanic and was diagnosed with A/C compressor failure. The contact associated the failure with NHTSA…
Sep 25, 2026 · 77,600 milesVisibility/wiper
Related to incident 11755272, dealer repaired with help from representative of FCA however issue is not fixed. Dealer replaced connector going to climate control module, after module was replaced during previous repair attempts. Issue is still on going, climate control, including front and rear defrosters are non-functional. Odometer is flashing, climate control on the touch screen says 'Climate off'. This is the 5th repair attempt for this vehicle.
Sep 24, 2026Suspension
The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Sep 24, 2026Suspension
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware that the passengerâs side rear coil spring and both isolators were lying on the ground. The vehicle was jacked up, and the passengerâs side rear wheel was removed. The vehicle was then towed to a dealer where it was diagnosed with damage to the coil spring. The contact was informed that the passengerâs side rear coil spring needed to be replaced. The manufacturer was notified of the failure,…
Sep 3, 2026 · 90,000 milesUnknown or other
I live in Unalaska/Dutch Harbor, Alaska, where there are no authorized Jeep/Chrysler/RAM dealerships. The manufacturer requires me to ship the vehicle to Anchorage at my own cost, which is not possible. They refuse to authorize a local repair or send a technician. Because of this, I cannot complete multiple open recalls, including 01D (NHTSA 26V-328). I am requesting that this be classified as âUnable to Remedy Due to Manufacturer Limitations.â
Sep 10, 2026Suspension
The rear coil spring detached from this 2023 Jeep Grand Cherokee L while we were driving more than a year ago. This vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 7805), which has experienced two separate rear coil-spring detachmentsâone while driving and another while parked in our driveway last month. Between our two vehicles, we have experienced three separate coil-spring detachments. We are very concerned that the repeated recalls and repairs have not resolved this safety issue and no longer feel confident that these vehicles are safe to drive.
May 20, 2022
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
