*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Forward collision avoidance › Warnings
The radio has been replaced 3 times by the jeep dealer. The issue is over the air updates of the uconnect radio system fail and put the radio in Italian language disable foward collision safety features and other car features that I paid for need to also be enabled by the dealer that the dealer can only activate due to Stellaâs firewall issue that prevents people to work on their own cars and require the dealership software to fix. The radio replacement does not fix issue even though they replace 3 times. They donât actually have a fix and they are just putting band-aid on the problem. The update they send to the radio over the air corrupts the cars options.
Oct 9, 2026Suspension
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was unavailable. The dealer was contacted by phone, and the contact was informed that the parts were unavailable. The manufacturer was contacted by phone.
Oct 6, 2026Suspension
I am filing this complaint regarding my 2022 Jeep Grand Cherokee and safety recall 89D (NHTSA Campaign 26V562000). My vehicle is currently experiencing abnormal driving behavior that has caused me to have a legitimate safety concern regarding the vehicleâs suspension. The vehicle does not drive normally, and I am concerned that the condition may be related to the component addressed by recall 89D. I have contacted both the dealership and the manufacturerâs recall/customer assistance department multiple times seeking to have the vehicle properly diagnosed and to determine whether it is safe to operate while the recall remedy remains unavailable. Initially, I was advised that I could take…
Sep 9, 2026Forward collision avoidance › Warnings
Pedestrian Alert/Forward Collision light warning always on after over the air update. Manufacturer removed option in settings to disable this feature and warning light has been on since this over the air update. Dealer has attempted repair however fix only works for a few weeks and then reverts. Over the air update also disabled paddle shifters, caused language on vehicle to switch to italian, and changed units of measure for speed and tire pressure. This is a blatant safety issue as it is not apparent to driver that speed settings have changed. The inoperable forward Collision system risks the public and passengers safety. The fix provided by manufacturer is temporary and does not resolve…
Sep 28, 2026Unknown or other
Car is rocking and popping in rear only. Jeep requests I drive car to dealership and pay for diagnostic of vehicle although displaying all signs of recall.
Sep 16, 2026Air bagsCrash2 injuries
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, another vehicle struck the rear of the vehicle at approximately 70 MPH. The auxiliary warning lights were illuminated. The contact stated that none of the air bags were deployed during the crash. The contact expected the air bags to deploy and was concerned that they failed to do so. The contact and his daughter both sustained injuries as a result of the crash. The contact reported neck whiplash, cervical and lumbar neuropathy, sciatica, herniated discs at L4-L5, drop foot, several contusions, rib injuries from the seatbelt, and injuries to the left hand, thumb, and wrist after the…
Oct 14, 2025 · 39,800 milesElectrical system
Hard shifting occurred. Then service 4WD light came on dash. After an oil change, the light went away, but the hard shifting is still there. An independent dealer replaced my transfer case as well as completed an update to the transmission. The hard shifting came back even worse, with almost every gear. Took to a Dodge/Ram/Jeep dealership who completed a TSB 21-015-23. Their next recommendation is to replace the valve body and if that doesnât fix it, then replace the transmission. They stated this recommendation came directly from Stillentis. Since this is a known issue from Stillantis, they should be issuing a recall immediately. Failure of the transmission can cause sudden power loss,…
Jul 13, 2026Seats
Passenger seat lumbar air bag randomly over inflates and doesn't deflate to the point where the seat in not usable. This caused pieces in the rear of the passenger seat to bow out and push the plastic cover off, touching rear seat which holds a car seat for a 2 year old. This puts the passenger and rear seat passenger at risk along with possibly all passengers. This has been brought to a Jeep dealership and they left it inflated for now. They gave an invoice for 2 parts, the module and back cover. I was told it shouldn't inflate more and when I asked, was told it probably won't explode but I may want to move the car seat over.
Aug 13, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.