The 2019 Keystone Alpine has 1 safety recall and 1 owner complaint on file with NHTSA. The most-reported problem area is equipment (2 complaints).
Recalls1safety recalls
Complaints1filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Equipment
NHTSA recall 19V129000 · Feb 26, 2019 · 1,535 vehicles
Problem: Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Fix: Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Sep 29, 2018 · 100 milesEquipment › Recreational vehicle/trailer TL* THE CONTACT OWNS A 2019 KEYSTONE ALPINE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, TWO LEVELING JACKS STARTED DESCENDING FROM THE TRAILER PREVENTING THE TRAILER FROM MOVING. THE CONTACT PULLED OVER TO THE SHOULDER BUT COULD NOT GET THE JACKS TO RETRACT AND STAY IN PLACE. THE TRAILER WAS TOWED TO THE CONTACT'S DESTINATION. THE MANUFACTURER DISPATCHED A MOBILE SERVICE TECHNICIAN WITH REPLACEMENT JACKS BUT THE REMEDY FAILED. THE CONTACT THEN DISCONNECTED THE HYDRAULICS TO THE LEVELING JACKS AND WAS ABLE TO CONTINUE TO DRIVE AFTER TWO WEEKS OF ATTEMPTING TO REMEDY THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER CAMPING WORLD OF SPARTANBURG (114 BEST DR,…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.