Model year record

2021 Keystone Alpine recalls & problems

The 2021 Keystone Alpine has 1 safety recall and 6 owner complaints on file with NHTSA. The most-reported problem area is structure (4 complaints).

Recalls1safety recalls

Complaints6filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentSep 29, 2022

Mechanical › Integrated jack/leveler/stabilizer

Recall 22V7260009,678 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Typical mileage*
StructureBody	4	1	—
Unknown or other	2	1	—
Service brakes	1	0	—
Tires	1	1	—
Equipment	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Structure › Body
Bent/broken frame. We are stranded in Northern CA. The unit is available for inspection. This RV is not safe to be on the road. The insurance company told is that it is non-drivable. See our story below: We have a 3 year old Keystone Alpine 5th Wheel. The frame is bent and cross members are broken. We do not know how it happened. There has been no accident, collision, we didn't run over anything that we recall, no sharp turns or anything that we can recall that would have caused this. We have reached out to Keystone. I literally had to call them and email them every day for 2 months to try to get any kind of answer. They came back and said that the problem is not theirs. That the issue must…
Oct 26, 2024
Structure › Body
On or about August 2021, the front frame flexed, causing the body to crack from both front slides lower forward corners going forward. Camper was taken to RVOutlet in Longs SC (now Blue Compass RV)to be repaired in September of 2021. The front frame section was found to be cracked, and was repaired per Keystone TSB procedures, repairs completed in February 2022. These repairs are documented by Keystone, however, I do not have a copy of the repair invoice as the dealer was sold and the computer systems changed, as I was advised I could not get a copy of the repair invoice. This was the first long trip, over 300 miles, the unit had been on, and the frame failed, has not shown any issues thus…
Aug 10, 2021
Structure › Body
The pin box is moving separately from the framework. What this means is the structure the holds the pin box is starting to fail which could cause the camper to separate from the truck when being pulled down the highway which could cause injury or death to people on that highway. It's a known defect
Jun 9, 2024
Equipment
The contact owns a 2021 Keystone Keystone RV. The contact received notification of NHTSA Campaign Number: 22V726000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Nov 9, 2022
Structure › BodyCrash
My husband and I purchased a 2021 alpine Keystone 3712 KB fifth wheel on June 2, 2021 around the end of Aug 2021. We left to Oregon for our vacation. Around the first part of September 2021 our trailer started showing signs of issues. We put it in the camper world in Eugene OR and found out that it had front structural damage where they tore out all the the foam off the front goose neck & replaced it with tongue in groove wood. In November 2021 we were finally able to bring the trailer back to Utah. On our way home. We blew two driver side tires simultaneously. It caused thousands to repair. I spoke with a tire specialist. He looked at the tires and said they werenât even rated for us to…
Jun 2, 2021
Service brakes
All four brakes wore out pads and damaged the drums in under 1360 miles. The trailer frame shop where I had new brakes installed (Smiley's Pro Services, 920 W Pearl Jensen Way, LA Conner WA 98287-4720. Ph # 360-466-3629. Invoice #74287) said they had seen this happen to two other trailers in the previous month. The replaement brakes were installed in November 2021. The brakes that failed are DEXTER "NEV-R-ADJUST." PART#4376973, SR#612563828 and SR#61256382? Trailer is a 2021 Keystone Alpine Model 3220RL Fifth Wheel. I have the brakes that failed.
Nov 12, 2021

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.