The 2007 Keystone Outback has 3 safety recalls and 8 owner complaints on file with NHTSA. The most-reported problem area is tires (6 complaints).
Recalls3safety recalls
Complaints8filed by owners
Crashes · fires0 · 1reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Equipment
NHTSA recall 17V755000 · Nov 22, 2017 · 1,205,997 vehicles
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Recreational vehicle/trailer
NHTSA recall 08V325000 · Jul 17, 2008 · 161,250 vehicles · opened after NHTSA action (ODI)
Problem: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Fix: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Trailer hitches
NHTSA recall 06V230000 · Jun 28, 2006 · 27 vehicles
Problem: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH TEKONSHA EMERGENCY BRAKE BREAKAWAY SWITCHES SOLD BY CEQUENT, AN ELECTRICAL SWITCHING COMPONENT MAY CAUSE THE BREAKAWAY DEVICE TO FAIL OR TO OPERATE IMPROPERLY.
Risk: IN THE CASE OF A SEPARATION OF THE TRAILER FROM THE TOWING VEHICLE, A FAILURE OF THE BREAKAWAY SWITCH MAY PREVENT THE TRAILER BRAKES FROM ACTIVATING POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE BREAKAWAY SWITCHES FREE OF CHARGE. THESE TRAILERS ARE STILL LOCATED AT THE KEYSTONE RV MANUFACTURING FACILITY OR IN THE POSSESSION OF DEALERS.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Tires
6
0
0
0
1,000 mi
Wheels Rim
2
0
0
0
—
Equipment Recreational vehicle/trailer
1
0
0
0
—
Suspension Rear
1
0
0
0
—
Service brakes, hydraulic
1
0
0
0
—
Electrical system
1
0
1
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jul 1, 2016 · fireElectrical system TL* THE CONTACT OWNS A 2007 KEYSTONE OUTBACK BEING HAULED BY A 2007 NISSAN TITAN. THE CONTACT NOTICED A STRONG ODOR OF CHEMICALS AND A BURNING ODOR INSIDE THE TRAILER. THE CONTACT WAS ABLE TO OPEN THE COVER AND OBSERVED FLAMES ASSOCIATED WITH THE REFRIGERATOR. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A FIRE EXTINGUISHER. THE TRAVEL TRAILER WAS PARKED WITH AN EXCESS OF STRONG TOXIC FUMES FROM THE REFRIGERATOR DUE TO THE FAILURE. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 08V325000 (EQUIPMENT) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A REMEDY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Apr 19, 2015Tires BLOW OUT OF FRONT RIGHT TIRE ON CAMPER RESULTING IN RIPPING APART THE UNDER SIDE. (INSOLATION; WIRING; GAS LINES AND FLOORING) SEVERAL FEET OF FIBERGLASS AND ALUMINUM SIDING BLOWN APART. TREAD ON TIRE WAS TOTALLY SEPARATED CAUSING THE DAMAGE. TIRES MOUNTED FEB 2014 AND HAVE APPROXIMATELY 1200 MILES ON THEM TIRES MENTIONED HERE: BCT JK 42 ST 225/75 R 15 HI - RUN. TIRES WERE PROPERLY INFLATED. THERE WAS NO ROAD DEBRIS AND DRY. *TR
Jun 1, 2009 · 5,000 milesTires TL*THE CONTACT OWNS A 2007 KEYSTONE OUTBACK TRAVEL TRAILER. THE VEHICLE HAS CARLISLE USA TRAIL LRF TIRES, SIZE 225/75/D15 (NA). WHILE DRIVING 65 MPH, THE CONTACT NOTICED ANOTHER MOTORIST POINTING AT HIS TRAILER. HE PULLED OVER AND DISCOVERED THAT THE FRONT PASSENGER TIRE HAD TREAD SEPARATION. THE FAILURE DAMAGED THE UNDERCARRIAGE OF THE TRAILER, CRACKED THE LP GAS LINE, AND DESTROYED THE FENDER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Jun 12, 2007Suspension › Rear TL*THE CONTACT OWNS A 2007 KEYSTONE OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE SWERVED ALL OVER THE ROAD WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH INADEQUATE COMPONENTS. THE COMPONENTS CONSISTED OF THE RIMS, AXLES, BRAKES, AND TIRES. THE TRAILER WEIGHT RATING AND REAR AXLE WEIGHT WERE NOT PERMISSIBLE TO THE RECOMMENDED STANDARDS. THE TRAILER IS IN THE PROCESS OF BEING REPAIRED. THE VIN AND MILEAGES WERE UNAVAILABLE.
Sep 23, 2008Equipment › Recreational vehicle/trailer DOMETIC RV REFRIGERATOR RECALL 08E-032 I CAN NOT GET DOMETIC TO GIVE THE NAME OF A DEALER WHO WILL DO THIS RECALL. AS THIS IS A FIRE HAZARD RECALL, I AM CONCERNED. THE DEALERS ON THEIR WEBSITE IN MY AREA WILL NOT DO IT. I HAVE CALLED 4 OF THE DEALERS LISTED IN THIS AREA, AND NONE WILL DO THE RECALL WORK. I HAVE ALSO CALLED THE DOMETIC HOTLINE TO GET INFORMATION AS TO WHERE TO GET THE WORK DONE. THEY WERE GOING TO CALL ME BACK WITH A LOCATION. I HAVE YET TO HEAR FROM THEM. I GAVE THEM MY MAILING ADDRESS, PHONE NUMBER, AND E-MAIL ADDRESS, SO THEY HAVE A WAY TO CONTACT ME. QUITE FRANKLY, FORM WHAT SOME OF THE DEALERS TOLD ME, THEY ARE NOT DOING THE WORK BECAUSE DOMETIC WILL NOT PAY THEN ENOUGH…
Aug 25, 2008 · 600 milesTires TIRES ARE ON A 2007 KEYSTONE TRAVEL TRAILER. AFTER 6 MONTHS AND 500 MILES THE SIDEWALLS ON THE TIRES WERE CRACKING. IT IS NOW 1.5 YEARS, AND A TOTAL OF 600 MILES AND THE CRACKING IS SEVERE, AND THE TIRES ARE SHOWING SEPARATION WHERE THE NAMEBRAND AND SIZE ARE STAMPED. IN OUTBACK FORUM ONLINE, MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEMS, INCLUDING TIRE FAILURE AND BLOWOUTS. THE KEYSTONE DEALERS GIVE YOU A NUMBER TO CALL, THE DISTRIBUTOR TIRECO. THEY OFFER REPLACEMENTS IF YOU COMPLAIN WITHOUT HESITATION. BUT THE PRODUCT HAS NOT BEEN RECALLED. THE CONSUMER STILL HAS TO PAY FOR THE MOUNTING AND BALANCING. THEY ALL KNOW THESE TIRES ARE BAD, BUT NO ONE WILL ISSUE A RECALL. WHY?? PLEASE…
May 1, 2008 · 1,000 milesTires PURCHASED A NEW 2007 OUTBACK BY KEYSTONE TRAVEL TRAILER IN APRIL 2007. WHEN THE TRAILER WAS TAKEN OUT OF STORAGE THIS SPRING, ALL FOUR TIRES WERE VERY BADLY CRACKED TO THE POINT OF SERIOUS HAZARD IF USED ON THE ROAD. TIRES WERE MANUFACTURED IN 2007 AND LESS THAN 1,000 MILES ON THEM. I HAVE TAKEN PICTURES OF THE TIRES AND CAN MAIL THEM TO YOU. *TR
Aug 26, 2007Tires MY WIFE WAS TRAVELING WESTBOUND ON I-70 THROUGH DENVER AT 55MPH, AND I WAS FOLLOWING BEHIND HER. ONE OF THE MILESTAR TRAILER TIRES - ST205/75D-14 STARTED SMOKING AND IMMEDIATELY EXPLODED. THESE TIRES ARE ON OUR 2007 KEYSTONE OUTBACK CAMPING TRAILER (21'). DOT 5YKC TCI 4906,DOT 5YKC TCI 3306, DOT 5YKC TCI 2906 *TR
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.