The 2021 Keystone Outback has 2 safety recalls and 1 owner complaint on file with NHTSA. The most-reported problem area is unknown or other (1 complaint).
Recalls2safety recalls
Complaints1filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Structure › Frame and members
NHTSA recall 20V715000 · Nov 18, 2020 · 1,296 vehicles
Problem: Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Risk: A buckled frame may fail and increase the risk of a crash.
Fix: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Equipment › Other › Labels
NHTSA recall 20V491000 · Aug 19, 2020 · 27 vehicles
Problem: Keystone RV Company (Keystone) is recalling certain 2021 Outback travel trailers. The Federal Identification Tag incorrectly states that the tire pressure should be 65 PSI, when the correct tire pressure is 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: The incorrect label may lead to unintentionally underinflating the tires, possibly causing their failure, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began August 25, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-384.
Components: Equipment › Other › Labels; Tires
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Unknown or other
1
0
0
0
—
Structure
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Apr 11, 2025Unknown or other The recall was originally done by the selling dealer in February 21. We purchased the RV in February 21. The recall failed 6 months later. It was repaired by the frame manufacturer BAL while we were in Florida. The recall is failing AGAIN. This recall is inadequate. RV is no longer safe to tow. Keystone knows the recall repair is inadequate.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.