Model year record

2012 Keystone Passport recalls & problems

The 2012 Keystone Passport has 3 safety recalls and 0 owner complaints on file with NHTSA.

Recalls3safety recalls

Complaints0filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentNov 22, 2017

Equipment

Recall 17V7550001,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

EquipmentAug 15, 2016

Appliance › Air conditioner

Recall 16V60000051,585 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

EquipmentOct 17, 2011

Recreational vehicle/trailer

Recall 11V51300030 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2012 PASSPORT TRAVEL TRAILERS MANUFACTURED FROM SEPTEMBER 15, 2011, THROUGH SEPTEMBER 28, 2011. THE REAR LIVING ROOM IS MISSING AN EGRESS WINDOW.
Risk: IN THE EVENT THAT AN EMERGENCY EVACUATION IS NECESSARY, THE ABSENCE OF AN EGRESS WINDOW WILL INCREASE THE RISK OF PERSONAL INJURY.
Fix: DEALERS WILL REPLACE THE WINDOW CURRENTLY INSTALLED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.