*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
I WAS DRIVING LAST MONTH (APPROX 1,07000 MILES) AND ALL OF A SUDDEN MY DASHBOARD DISPLAY HAD LIGHTS AND FLASHING MESSAGES THAT SAID THERE WAS AN ABS BRAKE MALFUNCTION. I DROVE IT THE LOCAL TOYOTA DEALER (ROYAL PALM BEACH, FLORIDA) AND THEY GOT THE ERROR CODE C 1391 ABNORMAL LEAK IN ACCUMULATOR PUMP AND THEY WANT THE ABS ACTUATOR REPLACED. MY 100K TOYOTA/LEXUS EXTENDED WARRANTY IS EXPIRED AND I AM LEFT WITH NO OPTIONS. I SENT THE COMPLAINT TO LEXUS AND THEY REPLIED BACK AND ASKED ME TO TAKE IT TO THE LOCAL LEXUS DEALERSHIP FOR THE DIAGNOSIS, AFTER SPENDING $350 FOR DIAGNOSIS IN TOYOTA AND LEXUS, ITS THE SAME ISSUE ABS ACTUATOR FAILED AND IT WILL COST ME $3720 TO FIX IT. ALSO, DURING ABS…
Dec 9, 2018 · 107,000 milesStructure › Body
VEHICLE SAT IN MY DRIVEWAY OVERNIGHT DURING A HEAVY RAIN THAT TURNED INTO FREEZING RAIN. THE NEXT MORNING WHEN I WENT TO START THE CAR A WARNING CAME ON TO CHECK THE HYBRID SYSTEM. WHEN CALLED, LEXUS SAID THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR INSPECTION/REPAIR. AFTER VEHICLE WAS TOWED BY FLATBED CARRIER TO THE DEALERSHIP FOR INSPECTION/REPAIR AND UNLOADED AT THE DEALERSHIP, THE VEHICLE FILLED WITH SMOKE AND LEXUS TECHNICIAN SAID LUCKILY ONE OF THE DEALERSHIP EMPLOYEES SAW THE SMOKE, LET HIM KNOW, AND HE DISCONNECTED THE HYBRID ELECTRICAL SYSTEM, AND HAD HE NOT DONE SO, IT IS HIGHLY LIKELY THE VEHICLE WOULD HAVE CAUGHT FIRE. THE WATER PENETRATION WAS DETERMINED TO HAVE COME FROM…
Feb 21, 2018 · 105,000 milesEngineFire
OIL COOLER HOSE COMPLETE RUPTURE WHILE DRIVING 55 MPH, NO OIL LIGHT ILLUMINATED. LESS THAN A MINUTE LATER ALL OIL DRAINED OUT, BLUE FIRE BALL IGNITED OUT BACK OF CAR & ENGINE FROZE UP HAVING CATASTROPHIC CONSEQUENCES. THANKFULLY MY DAUGHTER WAS NOT INJURED ONLY STRANDED. HOWEVER CAR IS DEAD. 8 YEARS OF REGULARLY MAINTENANCE SERVICING AT THE LEXUS DEALERSHIP & BUYING A NEW LEXUS, NO ONE EVER MENTIONED THIS OIL COOLER HOSE DEFECT ISSUE
Mar 7, 2018 · 168,022 milesUnknown or other
I HAVING BEEN HAVING INTERMITTENT PROBLEMS STARTING MY CAR THAT ARE BECOMING WORSE. THE PROBLEM STARTED SEVERAL MONTHS AGO, MID-2017. THE DEALERSHIP HASN'T BEEN ABLE TO DEFINITIVELY DIAGNOSE A PROBLEM, BUT SAID THEY ADJUSTED THE BRAKE SENSOR. THE PROBLEM IS THAT THE CAR APPEARS TO START, BUT IT DOESN'T ALLOW YOU TO SHIFT INTO GEAR, AND APPEARS TO NOT BE ACTUALLY STARTED BUT IN AUXILIARY MODE WITH NO ACTIVE ENGINE ENGAGEMENT. IF THIS IS A BRAKE SENSOR PROBLEM, COULD IT TURN IN TO SOMETHING WORSE THAN BEING STUCK AWAY FROM HOME BECAUSE THE CAR WON'T START? THE PROBLEM HAPPENS WHEN THE CAR IS PARKED AND YOU TRY TO START IT.
Feb 6, 2018 · 61,000 milesEngine
IN OCTOBER MY WIFE WAS RETURNING FROM A 9.5 HOURS TRIP WITH 1 FUEL STOP APPROX 4 HOURS FROM HOME. EXITING I95 THE CAR HAD NUMEROUS WARNING LIGHTS WITH A COMPLETE LOSS OF POWER (VSC, CHECK HYBRID SYSTEM, AWD SYSTEM AND OTHERS). SHE COASTED THE CAR TO A PARKING LOT, ATTEMPTED TO TURN IT OFF AND BACK ON, BUT THERE WAS STILL NO ENGINE OR DRIVE POWER. ALL DASH LIGHTS WORKING. WE HAD THE CAR TOWEDTO OUR HOME AND I TESTED THE BATTERY AND CHARGING VOLTAGE, THEN HAD THE BATTERY LOAD TESTED AND FOUND TO BE BAD. PURCHASED AN OPTIMA YELLOW TOP BATTERY AND ALL OTHER DASH WARNINGS CEASED. IN NOVEMBER, AGAIN RETURNING FROM A TRIP EXITING I95 THE CAR STALLED AND DISPLAYED ONLY THE CHECK HYBRID AND AWD…
Jan 23, 2017 · 45,000 milesFuel/propulsion system
TL* THE CONTACT OWNS A 2010 LEXUS RX 450 HYBRID. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK HYBRID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Sep 15, 2014 · 46,000 milesService brakes, hydraulicCrash1 injury
TL* THE CONTACT OWNS A 2010 LEXUS RX450 HYBRID. AR APPROXIMATELY 6:10AM ON SATURDAY DEC. 10TH, IN CLEAR WEATHER, WHILE OPERATING HER VEHICLE, SHE ENTERED A PARKING AREA AND BACKED INTO A YELLOW BARRIER POST AT APPROXIMATELY 10 MPH. THE CONTACT ENGAGED THE VEHICLE IN DRIVE, BUT THE VEHICLE AGAIN REVERSED. THE VEHICLE THEN MOVED FORWARD, APPROACHING THE STREET. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT WENT TO THE FLOOR WITH NO RESPONSE. THE VEHICLE CONTINUED IN A FORWARD MOTION WITH APPARENT ACCELERATION. THE CONTACT TURNED THE VEHICLE LEFT, DEPRESSING THE BRAKE PEDAL SEVERAL TIMES AGAIN, BUT THE VEHICLE CONTINUED FORWARD WITH FURTHER ACCELERATION. APPROACHING A STOP SIGN APPROX. 30…
Dec 10, 2011 · 18,000 milesEngine and engine cooling
HYBRID VEHICLE + KELSEY IGNITION = DEADLY COMBINATION. WE ACCIDENTALLY LEFT OUR 2010 LEXUS RX450H IN THE GARAGE WITH THE IGNITION "ON" AND TURNED IN FOR THE NIGHT. SINCE IT IS A HYBRID, IT MAKES NO SOUND - EVEN WHEN "RUNNING". SO WE WERE UNAWARE THE IGNITION WAS STILL ON. MUCH LATER IN THE EVENING, AFTER THE BATTERY HAD DEPLETED, THE GAS ENGINE CAME ON, FILLING OUR GARAGE WITH CARBON MONOXIDE. HAD I NOT GONE BACK OUT TO RETRIEVE SOMETHING FROM THE GARAGE AND NOTICED THAT BY THIS TIME THE CAR'S GAS ENGINE WAS RUNNING, I LIKELY WOULDN'T BE WRITING THIS E-MAIL. THIS IS A VERY DANGEROUS FLAW IN AN OTHERWISE GREAT CAR. THE TINY RED VS. GREEN LED ON THE IGNITION BUTTON IS NOT ENOUGH INDICATION…
Nov 29, 2011
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.