*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
ACTUATOR (BREAKS) FAILURE ON CITY STREET NOISE COMING FROM UNDER FRONT OF CAR WHEN BREAKING SLOW TO STOP WHEN BREAKING, CONFIRMED BY MAVIS MECHANIC TO BE ISSUE AND WAS SENT BACK TO DEALER FOR REPLACEMENT. DEALERSHIP TRIED TO DENY THIS IS ISSUE WITH THESE CARS WAS TOLD IT WAS SAFE TO DRIVE ONLY TO FIND ON INTERNET IT IS NOT SAFE TO DRIVE THE CAR. THEY WANT 3K TO FIX A KNOWN ISSUE WITH THE 2016 MODELS. CAR HAS 47K MILES AND IS PURCHASED DEC2015 ALL OTHER MAKES FOR THIS YEAR (2016) APPEAR TO BE RECALLED EXCEPT THE HYBRID. PLEASE CONSIDER EXTENDING THE RECALL FOR THE HYBRID.
May 4, 2021 · 47,256 milesPower train
THIS IS THE SAME VEHICLE AS IN COMPLAINT 11342600. ONE WEEK AFTER HAVING TWO TRANSMISSION COOLER LINES AND THE TRANSMISSION OIL COOLER REPLACED DUE THE ISSUES OUTLINED IN THE PREVIOUS COMPLAINT A THIRD, DIFFERENT TRANSMISSION COOLER LINE FAILED RESULTING IN TRANSMISSION FLUID BEING LEAKED ONTO THE MOTOR, TRANSMISSION, EXHAUST, DRIVERS SIDE TIRE, WHEEL AND BRAKE ASSEMBLY. CAR WAS RETURNED TO ESKRIDGE LEXUS IN OKLAHOMA CITY FOR REPAIR. THE DEALER SAID THAT THEY FOUND A THIRD SPLIT TRANSMISSION COOLER LINE IN AN AREA ABOVE THAT INVOLVED IN THE PREVIOUS REPAIR. THE SPLIT WAS NEAR THE END OF THE LINE AND THE MECHANIC SIMPLY CUT OFF THE SPLIT END AND REATTACHED THE LINE WITHOUT REPLACING THE…
Aug 4, 2020 · 56,920 milesPower train
TRANSMISSION COOLER AND LINES ARE ABOVE A SKID PLATE/SHIELD THAT RETAINS ROAD GRAVEL. THE RETAINED ROAD GRAVEL RUBBED ON THE TRANSMISSION COOLER AND RUBBER HOSES LEADING TO A SIGNIFICANT LEAK OF TRANSMISSION FLUID RIGHT ABOVE THE DRIVER'S SIDE TIRE. THE ENGINE, TRANSMISSION, EXHAUST SYSTEM AND WHOLE UNDERCARRIAGE OF THE SUV WAS COVERED IN TRANSMISSION FLUID. WE WERE FORTUNATE THAT THE VEHICLE DID NOT START ON FIRE. IN ADDITION, THE DRIVER'S SIDE TIRE, WHEEL AND BRAKES WERE ALSO COVERED IN TRANSMISSION FLUID. WE WERE FORTUNATE THAT THE VEHICLE DID NOT EXPERIENCE A BRAKE FAILURE. THE VEHICLE HAD JUST HAD THE OIL CHANGED A FEW DAYS PRIOR AND OUR INITIAL THOUGHTS WERE THAT THE OIL WE WERE…
Jul 17, 2020 · 56,000 milesAir bags › Side/windowCrash1 injury
I WAS INVOLVED IN AN ACCIDENT ON 5/1/19 WHERE A WOMAN HIT ME FROM THE SIDE AT 20-30 MPH FROM THE SIDE. THE IMPACT WAS PRETTY SQUARE ON THE FRONT, DRIVER-SIDE QUARTER PANEL. NONE OF THE AIRBAGS DEPLOYED AND I HAVE A WHIPLASH INJURY. WHEN I SAW THE RECALL ON SOME 2016 LEXUS RX450H FOR A VERY SIMILAR ISSUE, I THOUGHT I'D RAISE THE CONCERN AND ASK FOR AN INVESTIGATION TO SEE IF ANY SHOULD HAVE DEPLOYED. I'VE INCLUDED THE ACCIDENT REPORT (POOR QUALITY SCAN BUT STILL READABLE), AND PHOTOS. THE ACCIDENT REPORT SAYS THAT MY CAR WAS GOING APPROXIMATELY 15 MPH BUT I'M PRETTY SURE THAT I WAS AT A COMPLETE STOP BY THE TIME SHE HIT ME. WE'RE CURRENTLY AT $22K DAMAGE AND CLIMBING. WITH THE LOCATION OF…
May 1, 2019 · 33,500 milesService brakesCrash
COLLISION DETAILS: ' UNINTENDED ACCELERATION AND LOSS OF CONTROL STARTED ON I-5 SOUTH IN SANTA ANA. MANAGED TO EXIT ON 17TH STREET TO AVOID ANY ACCIDENT ON I-5. JUST AHEAD OF FAIRMONT WAS TRYING TO PARK THE CAR BUT THE VEHICLE UNINTENDEDLY ACCELERATED AGAIN. COULD NOT SLOW DOWN, SWERVED ON TO PAVEMENT/WALKWAY. COLLIDED ONTO IRON WROUGHT FENCE OF A SENIOR LIVING COMPLEX HEAD ON. ' COMPLETE DAMAGE AND LOSS OF FRONT AND PASSENGER SIDE OF THE CAR. NONE OF THE AIR BAGS CAME ON. NO INJURY TO THE DRIVER OR NOT TO ANY PEDESTRIANS. ' SANTA ANA POLICE ARRIVED AT SITE AND CHECKED DRIVER AND THE CAR. DUI NOT REPORTED BY SANTA ANA POLICE. LEXUS CORRESPONDENCE: ' SEVERAL TELEPHONE CALLS MADE WITHOUT ANY…
Apr 16, 2016 · 3,000 milesService brakes
WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL, THE VEHICLE WENT FROM 75 MPH TO 0 ON THE INTERSTATE. I WAS ABLE TO COAST INTO A NEARBY REST AREA. AT THIS POINT THE CAR WOULD START, BUT NONE OF THE SYSTEMS WOULD OPERATE. THE DASH DISPLAYED SEVERAL SYSTEM FAILURES TO INCLUDE THE HYBRID SYSTEM, CHECK ENGINE, PRE-COLLISION SYSTEM, BRAKING SYSTEM AND ALL-WHEEL DRIVE SYSTEM. THIS IS A BRAND NEW VEHICLE PURCHASED FROM A LEXUS DEALERSHIP. THE MILAGE AT THE TIME OF BREAKDOWN WAS ONLY 883 MILES. THE DEALERSHIP LABELED THIS EVENT AS A CATASTROPHIC FAILURE, BUT I HAVE RECEIVED NO VALID EXPLANATION AS TO WHAT HAPPENED TO THE VEHICLE.
Jun 10, 2016 · 883 milesFuel/propulsion system
TL* THE CONTACT OWNS A 2016 LEXUS RX450H. WHILE DRIVING 60 MPH, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK DESIGN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Apr 22, 2016 · 17,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.