2017 Lexus RX recalls & problems

Recent owner complaints

• Aug 4, 2026 · crashAir bags
  After slowly making a left into a parking space at Dunkin Donuts and trying to deploy my brakes, my car lunged forward spontaneously accelerating, jumped two curbs and hit a barrier and the window of the store. The impact of the crash wrecked my front end and the radiator was damaged and was laying on the ground. With this intense impact, the airbags did not deploy on impact. My insurance agency totaled the car. After the crash the warning came on the screen that the Collision System had malfunctioned.
• Nov 1, 2024Fuel/propulsion system
  There are recalls for 2017 Lexus RX350’s for their fuel filters being faulty. Mine is not on the list. I have taken my car to many mechanics and in the last few months I’ve had my front and back brakes replaced, new struts, new tires and more done on the vehicle and nothing is helping. They have checked my mass air flow sensor, oxygen sensors, spark plugs, transmission and everything they can think of to try and see why it is having such a hard time transferring power to the wheels and being very sluggish. I’ve replaced air filters, done fuel additives and many other things, there are no error codes or any stored codes. I am left to only think it is the fuel filter/system and my…
• Apr 22, 2026 · 59,380 milesService brakes, hydraulic
  The contact owns a 2017 Lexus RX450H. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with brake actuator assembly, bleeder plug cap, brake actuator cover, and brake fluid reservoir assembly failures. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,380.
• Mar 3, 2026Latches/locks/linkages › Doors › Latch
  Summary of Issues: 1.On March 3, 2026, I contacted my service manager regarding my inability to open the driver’s side door. I also reported persistent rattling sounds coming from the interior panels and driver’s side door, extending toward the rear of the vehicle that leads to the gas cap door. I was forced to enter through the front passenger door. 2.On March 4, 2026, I dropped my vehicle off at Lexus service department. My service manager got into my vehicle and was unable to exit through the driver’s door. This presents a serious safety hazard. I expressed concern that the issue could be electrical in nature; however, I was advised that new door locks were needed. 3.On March 10,…
• Mar 1, 2021Service brakes
  My vehicle is experiencing a mechanical failure of the brake actuator/booster assembly, manifested by a "squawk/bark" noise and abnormal pedal feel during braking. This is a known defect recognized by Lexus under Customer Support Program 23LE04. The dealership technician confirmed the noise is present and recommended a full replacement of the ABS actuator. However, Lexus is denying coverage because the onboard computer has not yet triggered a Diagnostic Trouble Code (DTC). By denying the repair, Lexus is requiring me to operate a vehicle with a confirmed mechanical brake malfunction, which increases the risk of a crash, increased stopping distance, or total brake power assist failure. March…
• Feb 10, 2026Service brakes
  Please see attached regarding LEXUS RX450h brake actuator failure concern. Thank you for your support.
• Oct 25, 2025Seats
  My vehicle has 39800 miles (64k kms). I have the exact same issue with my driver side heated seat. The lowest setting may take time to warm up then gets scorching hot. Eventually after heating it up, I will turn it off manually to stop heating it, as it burns. My wife also mentions that the passenger side as well doesn’t seem to heat much. At this low of kms, I should not have this issue but saw someone else have the exact same issue. I have not taken it to the dealer yet as I fear they will charge a fee just to verify the problem. I have an old ES300 and I do not have this problem with the heard seat. My trim level is also the ultra luxury.
• May 1, 2025Unknown or other
  My vehicle, a 2017 Lexus RX 350 with approximately 111,872 miles, experienced a near-total failure of the infotainment/navigation screen approximately five months ago (around June 2025). The system would only display the introductory safety message, backup camera feed, a single radio station, and basic map locator functionality—rendering the navigation, full audio controls, climate integration, and touch interface inoperable. This issue severely impacted the vehicle's usability and safety features, forcing me to seek immediate professional service.

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.