2014 Lexus RX350 recalls & problems

Safety recalls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

• Unknown or other

  WHILE DRIVING MY 2014 LEXUS RX350 AT 60MPH ON INTERSTATE I-10, MY SUNROOF SUDDENLY EXPLODED OUTWARDS! NO SIGNS OF ROAD DEBRIS NOR ANY OTHER VEHICLES IN VICINITY AFTER STOPPING, IT WAS CLEAR THAT THE REMAINING GLASS SHOWED THAT THERE WAS NO IMPACT AND THE GLASS SHATTERED OUTWARDS. WHEN INVESTIGATING ONLINE, I NOTICED THAT THIS COULD BE THE RESULT OF A DEFECT KNOWN BY THE AUTO INDUSTRY INCLUDING TOYOTA/LEXUS. I AM THANKFUL THAT THE INTERIOR SHIELD FOR THE SUNROOF WAS CLOSED FOR THE SHATTERED GLASS COULD HAVE ENTERED THE PASSENGER COMPARTMENT WITH POSSIBLE INJURY.

  Jan 11, 2020 · 3 miles
• Power train

  CAR HAD 70,000 MILES AND THE TRANSMISSION WENT OUT. CAR WAS HAVING ISSUES WITH CRANKING, GETTING ERROR CODES FOR TECHNOLOGY, AND CAR SOUNDING LOUDLY AND SKIPPONG ALONG WITH NOT CHANGING OUT PROPERLY. DEALER NEVER FOUND A PROBLEM, BEYOND TECHNOLOGY, UNTIL THE TRANSMISSION WENT OUT. DEALER AGREED TO PAY FOR NEW TRANSMISSION 1 YEAR WARRANTY BUT NOT LABOR. CAR WOULD HESITATE TO START AND COULD HAVE BROKEN DOWN ON HIGHWAY HAD I NOT DENSND AN INSPECTION AGAIN, ONE WEEK AFTER THE DEALER CLAIM MY CAR WAS FIX AND IT WAS ONLY THE BATTERY.

  Nov 19, 2019 · 70,000 miles
• Visibility › Sun/moon roof assembly

  TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BOOMING SOUND WAS PRESENT. UPON INSPECTION, IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE SUN ROOF WAS CLOSED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS CONTACTED AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

  Aug 2, 2019 · 69,000 miles
• Structure › Body

  CRACK IN WINDSHIELD STARTING ON PASSENGER SIDE JUST ABOVE THE BLACKISH PART AT THE LOWER PART OF THE WINDSHIELD , EXTENDING UP FOR ABOUT 3 INCHES THEN MAKING ABOUT A 95 DEGREE TURN HEADING TOWARD THE DRIVERS SIDE. WHEN FIRST NOTICED, THIS SECTION WAS ONLY ABOUT 3 INCHES LONG ALSO, BUT 2 DAYS LATER, IT EXTENDED ABOUT 2 FEET. NO APPARENT OR REMEMBERING ANY OBJECT STRIKING THE WINDSHIELD. NO CHIP SEEN. JUST NOTICED WHEN GOT IN CAR TO START IT THE MORNING STATED. THE 2 FOOT EXTENSION OCCURED WHILE DRIVING 2 DAYS LATER

  Nov 25, 2018 · 56,103 miles
• Air bags

  TAKATA RECALL

  Apr 25, 2014
• Seats

  VEHICLE TAKEN IN FOR EMISSIONS TEST/RENEWAL IN MARCH 2016. AFTER WORK COMPLETED, MADE SEVERAL STOPS AND "DRIVERS" SEAT SETTING (#1) WOULD NOT RETURN TO ORIGINAL EXIT SETTING THAT I HAD PROGRAMMED. THE STEERING WHEEL ALWAYS MOVES INTO THE DRIVING POSITION, BUT THE SEAT WOULD NOT. ADVISED SERVICE DEPT SAME DAY BUT AFTER BUSINESS HOURS THAT I WOULD BRING IT IN TO CORRECT WHATEVER WAS DONE SO THAT IT WOULD WORK PROPERLY. RETURNED NEXT DAY, SERVICE TICKET NOT WRITTEN, AND DEMONSTRATED PROBLEM WITH SERVICE ADVISOR, WHO ALSO SAT IN THE VEHICLE AND SAW THE SAME RESULTS. TO DATE PROBLEM NOT FIXED, AND SEAT WORKS SOMETIMES & SOMETIMES IT DOES NOT. ON SECOND VISIT, MECHANIC SUPPOSEDLY FIXED & I GOT…

  Mar 21, 2016
• Air bagsCrash1 injury

  TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING AT A LOW SPEED, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,305. UPDATED 4/20/15*CN UPDATED 9/28/2017*CN

  Feb 27, 2015 · 13,305 miles
• Power trainCrash

  CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

  Mar 8, 2015 · 15,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.