*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes, hydraulic
The contact owns a 2017 Lexus RX350. The contact stated that upon a cold start, an abnormal knocking sound was coming from the right side of the engine without warning. The contact stated that the knocking noise became louder upon shifting gear but would cease once the engine was warmed up. The contact also noted that the brake pedal was firm while depressing the brake pedal. There was an unknown brake warning message displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulics) which he linked to the failure. The dealer was notified of the failure and informed him that the vehicle was not under recall. The dealer provided an estimate…
Mar 14, 2023 · 25,800 milesService brakes, hydraulic
The contact owns a 2017 Lexus RX350. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, without warning. The contact had taken the vehicle to the dealer and was informed that the vacuum pump was defective and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulics) which she linked to the failure. The manufacturer was also notified of the failure and the contact was given a case manager. The vehicle was not repaired. The failure mileage was approximately 24,000. The contact stated that the vacuum pump was replaced at their expense and is requesting a…
Jun 1, 2021 · 24,000 milesVisibility › Sun/moon roof assembly
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatter. No injuries were reported. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 58,190.
Nov 28, 2021 · 58,910 milesFuel system, gasoline
The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related to defective fuel in fuel tank. Upon investigation, the contact discovered NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Oct 1, 2016Fuel system, gasoline
The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cabin filters and had the vehicle detailed where the interior cabin was shampooed and cleaned however, the failure recurred. The dealer was made aware of the failure but informed the contact that the vehicle was tampered with and to go through his insurance company for the repair costs. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was…
Apr 1, 2021 · 19,000 milesUnknown or other
I WHEN TO A CAR WASH FACILITY AND THE ICS SENSOR WHEN CRAZY!!! (FLASHING THE WARNING LIGHT). NOW MY CAR GIVING ME A ICS MALFUNCTION. THE AUTOMATIC BRAKING DON'T WORK AND THE PARKING ASSISTANCE NEITHER. I BELIEVE THIS IS A MANUFACTURING PROBLEM DUE SAME CAR MODEL AND YEAR EXPERIENCE THE SAME BUT IT HAS DIFFERENT VIN SO THERE IS NOT A RECALL FOR MY VIN.
Mar 31, 2021 · 57,000 milesFuel/propulsion system
WHEN FLOORING THE ACCELERATOR IT HESITATES AND BUCKS
Jan 5, 2021 · 32,000 milesAir bagsCrash
THE AIRBAGS DID NOT DEPLOY. THERE WAS NO RECALL EITHER. I DON'T KNOW IF THERE IS AN ISSUE OR NOT BUT I WOULD HATE TO SEE SOMEONE GET HURT BECAUSE AIRBAGS DID NOT DEPLOY SEE PHOTO OF DAMAGE. HAVE PICTURES BUT SIZE PROBLEM DIDN'T KNOW HOW TO REDUCE SIZE
Jan 6, 2021 · 34,700 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
