Model year record
2002 Mercedes-Benz E320 recalls & problems
The 2002 Mercedes-Benz E320 has no safety recalls on file with NHTSA, and 23 owner complaints. The most-reported problem area is engine and engine cooling (4 complaints).
Safety recalls
No safety recalls have been filed for the 2002 Mercedes-Benz E320.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Fuel economy
E320
| City / highway | 18 / 26 mpg |
|---|---|
| Fuel | Premium Gasoline |
3.2 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $3,900/year to fuel
E320 4Matic
| City / highway | 17 / 24 mpg |
|---|---|
| Fuel | Premium Gasoline |
3.2 L · 6 cyl · Automatic 5-spd · 4-Wheel or All-Wheel Drive · about $4,100/year to fuel
E320 (Wagon)
| City / highway | 17 / 25 mpg |
|---|---|
| Fuel | Premium Gasoline |
3.2 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $4,100/year to fuel
E320 4Matic (Wagon)
| City / highway | 17 / 24 mpg |
|---|---|
| Fuel | Premium Gasoline |
3.2 L · 6 cyl · Automatic 5-spd · 4-Wheel or All-Wheel Drive · about $4,100/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Engine and engine coolingEngine › Gasoline; Engine | 4 | 88,985 mi |
| Electrical systemInstrument cluster/panel; Ignition | 4 | 78,414 mi |
| Power trainAutomatic transmission › Gear position indication (prndl) | 3 | 109,000 mi |
| Air bags | 3 | 90,000 mi |
| Suspension | 2 | — |
| SteeringLinkages › Knuckle › Spindle › Arm | 2 | — |
| EquipmentOther › Owners/service/other manual | 1 | — |
| Service brakes, hydraulic | 1 | — |
| Structure | 1 | — |
| Service brakes, electric | 1 | — |
| Engine | 1 | — |
| Exterior lighting | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Visibility › Sun/moon roof assembly
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE SUN ROOF WAS UNABLE TO BE OPENED AND THAT THE SUN ROOF GLASS HAD BECOME INDENTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) FOR ANOTHER MERCEDES-BENZ VEHICLE WHICH SHE LINKED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. *BF*JB
- Air bags
SRS LIGHT IS ON
- Service brakes
ON APRIL 25, 2016, I NOTICED THAT A WHITE BRAKE SYSTEM INDICATOR LIGHT CAME ON WHILE THE ENGINE WAS RUNNING. I WAS DRIVING ON A CITY STREET AT ABOUT 10 MPH IN TRAFFIC. DESPITE THE WHITE WARNING LIGHT, THE FOOT BRAKES STILL HELD. IT SAID "SERVICE BRAKES , VISIT WORKSHOP". I IMMEDIATELY DROVE TO THE SOLE AUTHORISED AGENT IN TRINIDAD, WHO RAN SOME DIAGNOSTIC TESTS ON THE CAR. THEY INDICATED THAT I NEEDED TO REPLACE THE DEFECTIVE SBC UNIT AT AN APPROXIMATE COST OF USD 3,000.00 PLUS USD 365.00 FOR LABOR. THIS, I COULD NOT AFFORD AS THE TOTAL COST IS QUITE EXORBITANT AND SURPRISING. AFTER LEAVING THE DEALERSHIP AND TOWARDS DRIVING HOME, THE RED BRAKE SYSTEM INDICATOR NOW LIT UP AND I HEARD A LOUD…
- Electrical systemFire
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE FUSE BOX AND THE COMPUTER BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 83,000.
- Power train
WHILE DECELERATING ONTO HIGHWAY FROM ON RAMP, THE TRANSMISSION SEEMS TO SLIP OUT OF GEAR. THIS HAS HAPPENED SEVERAL TIMES. IT'S IS A SCARY SITUATION TO LOSE POWER AS YOU MERGE INTO HIGHWAY. I COASTED TO BRAKE DOWN LANE. I SHIFTED BACK INTO PARK GEAR TO RESET, THEN BACK INTO DRIVE GEAR TO RESUME TRAVEL. THIS HAS HAPPENED TWO MORE TIMES SINCE. CAN BE A DANGEROUS IN HEAVY TRAFFIC ROADWAYS.
- Fuel system, gasoline
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A GASOLINE FUEL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
- Electrical system
THE TEMPERATURE LED HAS COMPLETELY GONE OUT AND THE CLOCK/GEAR SELECTION LED IS UNREADABLE... I BELIEVE SEEING ANOTHER COMPLAINT OF THE SAME TYPE IN THE DATABASE, DON'T REMEMBER THE MODEL BUT WAS WONDERING WHY IF THIS IS A TREND DOES MERCEDES NOT HAVE A FIX FOR THE SITUATION. I REALIZE THAT THE WARRANTY IS ONLY GOOD FOR SO LONG BUT IF OTHER CARS ALL HAVE SIMILAR PROBLEMS IT SEEMS AS IF MERCEDES WOULD WANT TO PROTECT THE REPUTATION OF QUALITY DURABILITY AND EXCELLENCE BEHIND THEIR NAME. *TR
- Engine
THE CAR STARTED HAVING VERY STRONG VIBRATIONS AT IDLE SPEED WHEN CAR IS IN REVERSE OR DRIVE AND STOPPED AT A STANDSTILL WITH BRAKE. TOOK IT TO SHOP AND WAS INFORMED THAT THE VEHICLES MOTOR MOUNTS WERE IN NEED OF REPLACEMENT, TO THE TUNE OF OVER 600.00. ONCE AGAIN I HAVE READ A SIMILAR COMPLAINT IN THE DATABASE AND REALLY WANT TO KNOW WHY MERCEDES HAS NOT ACKNOWLEDGED THE FACT THAT THIS IS A TREND IN THE VEHICLES AND COME UP WITH SOME TYPE OF RECALL OR FIX FOR THE SITUATION... MAYBE MOST OWNERS JUST UNBEGRUDGINGLY PAY WHATEVER NECESSARY TO HAVE THEIR CARS FIXED OBLIVIOUS TO THE FACT THAT MERCEDES CLAIM TO FAME IS QUALITY,RELIABILITY AND LONGEVITY. I FOR ONE DO NOT THINK THAT A CAR COSTING…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.