*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
My 2023 Mercedes-Benz EQB250 (VIN: [XXX]) is currently sidelined at Mercedes-Benz of Pompano with a dangerous High-Voltage system failure that causes an immediate cascade error of the Electronic Stability Program (ESP) and vehicle braking systems. The technician verified the codes match Mercedes Service Bulletin LI42.45-P-079407 for an HV DC/DC Converter defect and matched my serial number to the bad batch. The vehicle simultaneously carries an active Federal Safety Recall for an internal High-Voltage Battery Pack explosion/fire risk (NHTSA Campaign 26V073). Mercedes-Benz USA Corporate (Case #[XXX]) and Service Director Hayden Smith are actively refusing to honor the 8-year/100,000-mile…
Oct 15, 2026Visibility/wiper
The rear liftgate glass (backlite) of the vehicle shattered spontaneously while the vehicle was parked and unoccupied inside a closed parking garage on 09/30/2026. There was no break-in, no impact, no vandalism, and no warning lamps, messages, or other symptoms prior to the failure. The entire tempered-glass pane crazed and partially collapsed with no visible point of impact, consistent with spontaneous tempered-glass failure caused by a nickel sulfide inclusion, a documented glass manufacturing defect. The failed glass is being replaced through the owner's insurance by Safelite AutoGlass. The selling dealer, Mercedes of Seattle, declined to inspect the vehicle and stated they had never…
Sep 30, 2026Visibility/wiper
The rear liftgate glass (backlite) of the vehicle shattered spontaneously while the vehicle was parked and unoccupied inside a closed parking garage on 09/30/2026. There was no break-in, no impact, no vandalism, and no warning lamps, messages, or other symptoms prior to the failure. The entire tempered-glass pane crazed and partially collapsed with no visible point of impact, consistent with spontaneous tempered-glass failure caused by a nickel sulfide inclusion, a documented glass manufacturing defect. The failed glass is being replaced through the owner's insurance by Safelite AutoGlass. The selling dealer, Mercedes of Seattle, declined to inspect the vehicle and stated they had never…
Sep 30, 2026Unknown or other
BATTER RECALL FIRE SAFETY: I have a 2023 Mercedes-Benz EQB 250+ affected by NHTSA safety recall 26V073. Mercedes has acknowledged that the high-voltage battery can fail internally and cause a fire. Iâm instructed to charge only to 80% and park outside away from structures, and Mercedesâ latest remedy requires replacement of the entire high-voltage battery. This is already a low range vehicle and limiting to max 140 miles on interstate before having to charge 45 minutes is a nightmare. I need to drive between states for work and this is just simply not feasible after doing so for months without a solution. The first recall was March 2025 with no fix.
Mar 3, 2026Electrical system
The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instructions say I can charge it only up to 80%. I have to make adjustments to my daily routine. Instructions say I have to park it away from buildings. This car is a serious safety hazard for humans and buildings.
Jan 1, 2026Electrical system
Manufacturer Recall Number 2026020004 NHTSA Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out. Vehicle is unsafe. limited usage to 80% (about 170mls) can't park in the garage / heavy commute vehicle / No remedy since Feb 2026 / I want Mercedes Benz to take it back and refund me my costs of owning the vehicle.
Feb 9, 2026Electrical system
While driving on Route 3 East (Plank Road) in the Fredericksburg area of Virginia, the electronic displays on the dashboard went completely blank for approximately about 15 seconds.
Mar 11, 2026Electrical system
While driving on Interstate Highway 95, the electronic displays on the dashboard went completely blank for approximately 10 minutes.
Dec 16, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.