Model year record

2024 Mercedes-Benz Eqb 250+ recalls & problems

The 2024 Mercedes-Benz Eqb 250+ has 2 safety recalls and 6 owner complaints on file with NHTSA. The most-reported problem area is electrical system (4 complaints).

Recalls2safety recalls

Complaints6filed by owners

Crashes · fires2 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

2 recalls for this model year carry an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Electrical systemFeb 6, 2026

Propulsion system › Traction battery

Recall 26V07300011,895 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

Electrical systemFeb 7, 2025

Propulsion system › Traction battery

Recall 25V05000012,236 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Range & efficiency

EQB 250 Plus EV

251mi range

Efficiency	31.5 kWh/100 mi
MPGe city / hwy / comb	114 / 100 / 107
Charge time (240 V)	8.25 h

Automatic (A1) · Front-Wheel Drive · about $700/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Typical mileage*
Electrical system	4	2	—
Unknown or other	2	0	—
Engine	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
I am currently leasing a 2024 Mercedes-Benz EQB 250+. The vehicle displayed a warning related to the high-voltage battery system, indicating a potential malfunction and safety risk. I was advised that there may be an issue involving the high-voltage battery that could lead to battery failure and/or an increased risk of fire. Due to this warning, I no longer feel the vehicle is safe to operate or park near my home or other structures. The warning first appeared on the vehicle's dashboard while the vehicle was in normal use. The condition creates a significant safety concern because a high-voltage battery failure could potentially result in loss of propulsion, vehicle disablement, or a…
Sep 20, 2026
Electrical system
Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations. My vehicle has had warning signs, I received emails about the risks my vehicle can present directly from Mercedes. I have had my vehicle in the service department two times in two months for this same issue. My vehicle is overheating while charging.
May 1, 2026
Unknown or other
Electrical System/Climate Control/Energy Management DESCRIPTION OF PROBLEM: On XXX, I exited my 2024 Mercedes-Benz EQB 250+ at a parking lot in [XXX] to briefly enter a business. I left the vehicle running in Park and I took the key fob with me and left the climate control (AC) active. Three occupants remained inside the car: my wife, son, and dog. Without any warning, alert, or notification to the remaining occupants, the car automatically shut down its drivetrain and climate control system after approximately 5 to 10 minutes of idle time. The interior temperature in TX in summer conditions can reach dangerous levels within minutes of AC loss, creating a life-threatening situation for car…
Jun 14, 2026
Electrical systemCrash
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing…
Dec 23, 2025
Electrical systemCrash
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3â5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle…
Dec 23, 2025
Unknown or other
April 3, 2025. approx 2:30pm Glass panoramic sunroof spontaneously exploded going down hwy 431in Huntsville Al. approx speed was 50-55mph. Vehicle had been parked in the parking deck at work since 6am. Exterior Temp was approximately 84 Degrees F. Sunroof was closed. Sounded like a gunshot and the glass was sucked out. Interior sunshield was closed and prevented glass from entering vehicle.
Apr 3, 2025

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.