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Model year record

2015 Mercedes-Benz Metris recalls & problems

The 2015 Mercedes-Benz Metris has 3 safety recalls and 1 owner complaint on file with NHTSA. The most-reported problem area is unknown or other (1 complaint).

Recalls3safety recalls
Complaints1filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints

Safety recalls

Back over preventionFeb 22, 2022

Sensing system › Camera

Recall 22V09900017,093 vehicles

Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Power trainMay 22, 2018

Automatic transmission

Recall 18V3350007,433 vehicles

Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Fix
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
SteeringSep 22, 2017

Electric power assist system

Recall 17V5950003 vehicles

Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Fix
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Unknown or other1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.