*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The contact owns a 2009 Mercedes-Benz ML350. The contact stated that while driving 50 MPH on the parkway, the contact heard a noise and several warning lights illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the Signal Acquisition Module (SAM) needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 22V678000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with the recall. The failure mileage was 148,000.
Mar 16, 2026 · 148,000 milesService brakes
Subject: Complaint Regarding Failure to Repair Safety Recall â Brake Booster (STOP DRIVE ORDER) Background In August 2022, I received a âSTOP DRIVE ORDERâ recall notice from Mercedes-Benz, informing me that my ML350 was unsafe to drive due to a defective brake booster. Despite repeated attempts over nearly three years, the recall repair has not been completed. Attempts to Obtain Recall Repair Initial Attempts: Contacted Fletcher Jones Mercedes-Benz (Las Vegas) twice; they refused to schedule service citing workload. Henderson Dealership: Scheduled inspection with Mercedes-Benz of Henderson. Technician inspected my ML350 at my home, confirmed the brake booster issue, and arranged for…
Jun 1, 2022Steering
The contact owns a 2009 Mercedes-Benz ML350. The contact stated upon starting the vehicle, the vehicle lost power steering functionality, and the steering wheel locked. The battery warning light was illuminated. The dealer was contacted and informed the contact that the VIN was not included under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Sep 9, 2025 · 90,000 milesElectrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2009 Mercedes-Benz ML350. The contact stated that while an independent mechanic was servicing the vehicle, the mechanic informed the contact that there was a mileage discrepancy based on the Carfax history report. The vehicle was a dealer sale. At the time of purchase in October 2024, the vehicle mileage was 146,743; however, the Carfax history report displayed that the mileage was 196,577 on July 15, 2024, while an Auction company was still in possession of the vehicle.
Aug 4, 2025 · 196,577 milesElectrical systemFire1 injury
The contact owns a 2009 Mercedes-Benz ML350. The contact stated that while driving at 45 MPH in heavy rain, she observed smoke emanating from the rear of the vehicle. The contact stated that there may have been unknown warning lights illuminated. The vehicle was steered to the side of the road and turned off. The contact stated that when the vehicle was restarted, multiple unknown warning lights illuminated. The contact also stated that the key pad stopped working, and multiple electrical components stopped working, and that she experienced sinus issues thereafter. The vehicle was taken to a dealer where it was diagnosed that the SAM module got wet and there was an electrical fire because…
Nov 19, 2024 · 140,000 milesElectrical system
These models were recalled on March 9, 2009 NHTSA CAMPAIGN 09v076000. my vin number apparently did not fall within the selected vin numbers. However my auto even though it is the same year as the recall has this same exact defect and condition and is deemed to be a fire hazard. what are my options.
Apr 14, 2025Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Wheel speed sensor/tone ring
The contact owns a 2009 Mercedes-Benz ML350. The contact stated that when the vehicle was started, the brake sensor warning light was illuminated. The dealer was contacted; however, the vehicle was not repaired. The contact was concerned that the failure could cause someone to be injured in the event of a failure. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 230,000.
Jun 24, 2024 · 230,000 milesFuel/propulsion system
Fuel tank on driver side of vehicle is leaking. Heavy gas smell inside car and leakage around fuel tank. Took the vehicle in to mechanic today (04/13/23).
Apr 13, 2023
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.