*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the recall service failed to prevent a failure shortly after completion. The contact stated that while driving at approximately 30 MPH, an unknown battery warning light illuminated. The vehicle was returned to the dealer, where diagnosis confirmed an internal battery cell failure. The manufacturer was notified of the failure, and a case was filed via telephone. The failure mileage was approximately 100,000.
Oct 8, 2026 · 100,000 milesElectrical system
Update to complaint XXXâ XXX I am updating my complaint regarding Nissan LEAF recall R24B2 and the dealerâs handling of the recall remedy. On XXX I brought my 2019 Nissan LEAF to Ken Garff Nissan Salt Lake to have recall R24B2 performed. The dealer told me that performing the recall remedy could cause the vehicle to enter reduced-power mode or become non-drivable, and that replacement batteries were backordered or unavailable. The dealer therefore declined to perform the recall remedy at that time. A representative of Ken Garff Nissan Salt Lake also advised me that I could ignore the safety warnings, not have the recall remedy performed, and drive the vehicle through the desert anyway.…
Sep 21, 2026Electrical system
My 2019 Nissan Leaf's battery stopped charging due to a manufacturer defect. Nissan North America confirmed this is covered under NHTSA Recall 24V-700 and agreed to repurchase the vehicle (case #1163589). However, Nissan's repurchase process has been severely delayed by issues connected to the recall remedy itself: Nissan requires a physical title to complete the repurchase, but their own financing arm (NMAC) failed to release a lien for six years after payoff--despite the law requiring them to--and then provided a defective release letter, stalling the process for over a month. Separately, Nissan's own repurchase letter promised a courtesy rental vehicle for up to 30 days during the…
Aug 23, 2026Electrical system
I own a 2019 Nissan Leaf (recall R24B2/NHTSA 24V-700), 70,000 km, battery State of Health 97% per LeafSpy (OBD-based BMS health reading, not the dash gauge). I support the recall's intent and have stopped Level 3 fast charging entirely, using only home Level 1/2 charging. I'm raising a structural concern, relevant beyond my own vehicle: for cars that trip the SOC-fluctuation fault, the only remedy offered is full battery replacement or buyback â scrapping/replacing packs that are often barely degraded, at real environmental cost (mining, manufacturing, disposal) for a risk tied specifically to Level 3 charging, not to driving the car. I'd ask the agency to consider whether the remedy…
Sep 20, 2026Electrical system
The contact owned a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The local dealer was contacted and declined to perform the recall repair, stating that the recall repair would place the vehicle in LIMP Mode, and advised the contact to disregard any warning lights illuminated. The manufacturer was made aware of the issue and informed the contact to reach out to the dealer for assistance. The contact had not experienced a failure.
Sep 21, 2026Electrical system
[XXX] of [XXX] sold me this vehicle as a certified pre owned vehicle with an unrepairable recall on XXX. This vehical had been diagnosed with this recall prior to sale and nissan issued a stop sale of this vehicle prior to me purchasing this vehicle. I am unable to fast charge due to potential fire risk. This has hindered my ability to travel and is very dishonest practice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 26, 2026Electrical system
My vehicle is subject to open NHTSA Recall 24V-700 (Nissan internal R24B2), for excessive lithium deposits in HV battery cells causing rapid heating during Level 3 DC fast charging, with a stated fire risk. At approximately 112,000 miles, my vehicle displayed the warning "Service EV System. Unable to restart after power off." I brought the vehicle to Dublin Nissan Service Department on July 2, 2026, where the dealer diagnosed a leak in the HV battery cells consistent with the defect described in Recall 24V-700. On July 20, 2026, I received a diagnostic estimate quoting me $5,162.23 for battery and $2,999.99 for the accessory/parts â charged to me as a customer-pay repair â along with a…
Jul 2, 2026Electrical system
The vehicle failed on XXX ("Service EV System / Unable to restart") and was towed to ABC Nissan, [XXX], where it has remained since (18 days as of this filing). On XXX dealer confirmed HV battery requires warranty replacement, stated that replacement batteries are backordered approx six months, with no loaner was available, and directed us to Nissan's repurchase process. Nissan's filed recall remedy promises a free replacement battery or, where unavailable, a repurchase offer above KBB private-party value initiated within three business days plus complimentary rental vehicle in either situation. No rental has been provided. Dealer confirmed non-availability in writing on 8/8, and we have…
Jul 27, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.