*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
I purchased this 2020 Nissan Leaf S Plus on September 22, 2020 for $39,104. The vehicle was fully functional when I delivered it to Nissan's authorized service center to comply with NHTSA Recall 24V-700. Following the software update performed by Nissan's technician, the vehicle would not operate. It has remained inoperable since that date. Nissan provided a rental vehicle, which I am currently using. I did not cause this damage. I complied fully with Nissan's recall instructions. Nissan's own repair process destroyed the functionality of my vehicle.
Sep 1, 2026Electrical system
In XXX, my 2020 Nissan Leaf experienced a catastrophic battery failure while plugged into a Level 3 DC fast charger at the Nissan dealership where the vehicle was originally purchased. During the charging session, the high-voltage traction battery severely overheated, physically expanded/swelled, and tripped a major vehicle fault sensor. The dealership confirmed the battery was permanently damaged and rendered the vehicle entirely inoperable. Initially, Nissan corporate quoted $22,000 out-of-pocket to replace the defective battery. A few weeks after this safety incident, a national safety recall was officially issued regarding Nissan Leaf high-voltage battery defects and fire risks during…
Oct 15, 2024Electrical system
Vehicle: 2020 Nissan Leaf SV, VIN [[XXX]], ~55,000 miles Recall: R24B2 / NHTSA campaign 24V700000 (battery may overheat during Level 3 charging â fire risk) I brought my vehicle to Conicelli Nissan (Conshohocken, PA) for the R24B2 recall software update.The vehicle has been held at the dealership since on or about XXX with the recall remedy incomplete; the dealer says it cannot proceed without Nissan's approval (dealer case XXX). I opened case XXX with Nissan Consumer Affairs requesting rental coverage while the vehicle is grounded for this safety recall. Nissan verbally denied the request on XXX and refused to put the denial in writing. I have no transportation. Nissan provided rental…
Sep 21, 2026Fuel/propulsion system
We were asked by Nissan corporate to bring in the vehicle for a safety recall related to the battery. The Nissan dealership updated the battery software then gave the vehicle back to us. However, as soon as we drove away the dash lit up with warning lights. We were on the freeway so we pulled over. It was a dangerous situation. We called the dealership and they required us to bring the car back. So we slowly and carefully drove the car a few miles back to the dealership. In their analysis, they decided the battery must be replaced. However, they no longer make that kind of battery, the stocks were on back order for up to a year, and the software update could not be reversed. So they…
Jun 26, 2026Fuel/propulsion system
My 2020 Nissan LEAF is subject to open safety recall 24V700 / R24B2 for a high-voltage lithium-ion battery defect that poses a fire risk during Level 3 quick charging. On [XXX], I brought the vehicle to an authorized Nissan dealer for the recall remedy. Three days later, on [XXX], while driving from New Hampshire to Connecticut, the vehicle displayed a "Service EV" warning and entered a reduced-power (limp) state on the highway, creating a hazardous condition in traffic. A separate authorized Nissan dealer diagnosed a fault in the high-voltage battery pack. The vehicle is now undrivable and cannot be charged. Nissan has been unable to supply a replacement battery and has indicated the…
Aug 20, 2026Electrical system
The contact owns a 2020 Nissan Leaf. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that 100 miles of using the ED system, the power reduced message was displayed. The contact stated that the battery became disabled. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired after a week. The manufacturer was contacted, and a case was opened, but no further assistance was provided. The failure mileage was approximately 80,000.
Aug 10, 2026 · 80,000 milesElectrical system
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a working repair. Nissan failed to disclose that the recall patch could brick a functioning EV. Loaner support was revoked prematurely forcing 850 in out of pocket rental costs. Inadequate buyback offer via Morley Companies was rejected. Factory recall update rendered vehicle useless and unsafe to…
Jul 20, 2026Power train
Regarding Nissan Safety Recall 24V-700 / Campaign R24B2. After the recall remedy was performed on my 2020 LEAF in June I experienced the "Service EV System" message during normal highway driving on 8/1/26. I have an invoice from the dealership that documented logged safety recall code P33ED along with EV system codes P317E-97 and P3180-97. The dealership improperly cleared the recall safety codes, charged me a diagnostic fee, and released a vehicle that is subject to an active safety hold under Recall 24V-700 / Campaign R24B2. The dealership released an unsafe vehicle back to me that remains a documented thermal and fire risk. The Nissan Nissan Safety Recall 24V-700 / Campaign R24B2 states…
Aug 7, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
