2014 Ram 1500 recalls & problems

Engine and engine cooling

Recall 23V41100080,629 vehicles

Problem

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk

An engine stall can increase the risk of a crash.

Fix

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Delivery › Fuel pump

Recall 22V406000138,645 vehicles

Problem

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Fix

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Engine › Diesel

Recall 20V47500058,016 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk

An engine stall can increase the risk of a crash.

Fix

FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Exhaust system › Emission control › Gas recirculation valve (egr valve)

Recall 19V757000107,980 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk

Combustion in the intake manifold can increase the risk of a fire.

Fix

Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

Tailgate › Latch

Recall 19V3470001,103,209 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Fix

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Software

Recall 18V3320004,815,661 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Components: Electrical system › Software; Vehicle speed control › Cruise control; Electrical system › Wiring

Automatic transmission › Lever and linkage › Column shift

Recall 17V8210001,482,874 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Fix

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Side/window › Curtain

Recall 17V3020001,021,279 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Risk

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Fix

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Components: Air bags › Side/window › Curtain; Air bags

Equipment

Recall 16E041000345 vehicles

Problem

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Risk

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Fix

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Side/window

Recall 15V534000188,047 vehiclesopened after NHTSA action (OVSC)

Problem

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk

In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.

Fix

Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.

12v/24v/48v battery › Cables

Recall 15V5170001,655 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.

Risk

If the harness shorts, the vehicle may stall and there is an increased risk of a fire.

Fix

Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.

Components: Electrical system › 12v/24v/48v battery › Cables; Engine and engine cooling › Engine › Diesel

Electrical › Radio/tape deck/cd etc.

Recall 15V4610001,416,903 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Fix

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Frontal

Recall 15V4590001,059,444 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Risk

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Fix

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Seat belts

Recall 15V460000667,441 vehicles

Problem

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Risk

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Fix

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Components: Seat belts; Air bags › Side/window

Rear › Shock absorber

Recall 14V39200020,347 vehicles

Problem

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Risk

Damage to the tire or reduced braking increases the risk of a vehicle crash.

Fix

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Automatic transmission

Recall 14V161000125 vehicles

Problem

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.

Risk

If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.

Fix

Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.

Instrument cluster/panel

Recall 13V4860008,370 vehicles

Problem

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Risk

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Fix

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.