*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Tires
Nexen Roadian HTX RH5 LT235/80R17E 120R/117/R At approximately 70 mph, I experienced a severe vibration in the steering wheel. Shortly thereafter, the tread separated from the carcass sending pieces of rubber flying. I was able to pull onto the shoulder and change the tire. These are the OEM tires with about 25000 miles. They have never been under or overinflated and I was not hauling or towing anything.
Jul 15, 2026Seat belts
The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. Also in that recall the manufacturer was the same as my seat belt. Can you research again to check if my seat belt should have been recalled. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 1, 2026Electrical system
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled. The messages "Service ESCâ and âService Trailer Brake Systemâ were displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
May 22, 2026 · 65,000 milesExterior lighting
This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have interacted with Stallantis Customer Service, and my local dealer -both state: "Lights are working as designed". Contrary to this, the owners manual states that the lights can be turned off using the switch. There are times, after dark, where parking lights are appropriate, but headlights are not. It seems to me a design flaw and dangerous to give the operator of the vehichle zero control over these…
Oct 15, 2025Engine and engine cooling
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no fix available and suggested that the vehicle was no longer driven or parked too near the residence. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Oct 23, 2025Electrical system
high beam lights turn on when left turn signal is activated
Dec 6, 2024Electrical system
Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, left turn signal activates with high beam pass activation. Per Ram's protocol, they performed a software reboot upon the first attempt. The problem quickly returned. I returned to the same service department who did not perform any service on the vehicle despite the ongoing problem for more than one week. I took the truck back as it was my main mode of transportation. Because this safety issue has not resolved, I…
Oct 21, 2024Suspension
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecured to the vehicle frame. Yes, the vehicle available for inspection. How was your safety or the safety of others put at risk? The defective coil spring mount allows the unsecured coil spring to move during travel with the potential of becoming dislodged from the vehicle which would cause complete suspension failure and the potential of loss of control of vehicle. This is especially true when towing. Has the problem been…
Mar 18, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.