*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
We have a 2021 Ram Promaster 1500 Winnebago Pocket Solis. We smelled gasoline while loading up gear for a trip. Upon inspection we saw that gasoline was leaking at the seal of the gas tank. We have taken it to the local Ram dealership that confirmed it is leaking at the cold weld of the gasoline tank. Unfortunately, it is all one piece and the whole tank has to be replaced. $2,400 It is very expensive to replace the whole tank. Our van has only 48k miles on it. It is ridiculous that the tank failed so quickly. This is a know facorty defect in the gasoline tanks and it should be warrantied from Ram or recalled with a better design. This failed gasoline tank poses a huge safety concern not…
Sep 4, 2026Power train
My 2021 Ram ProMaster experienced transmission failure and became inoperable. It is subject to Safety Recall 44A/NHTSA 23V-301 involving the 62TE transmission. Before going to Ram, an independent repair facility removed the transmission pan and documented burnt fluid and substantial metallic debris/shavings. The van was then TOWED to an authorized Ram dealer specifically because of the transmission failure and recall. Importantly, the PCM software update had NOT been performed before the failure. Ram performed the update only AFTER the transmission had already failed and metal had been documented. FCA originally identified the software update as an INTERIM repair that did not complete the…
Sep 21, 2026Fuel/propulsion system
The fuel tank is leaking where the fuel tube goes into the tank. The seal starts to leak and they do not make a replacement seal, you have to replace the entire fuel tank. This is the 2nd Promaster van that I have had and the 2nd time this has happened. This is dangerous to have fuel leaking from the front of the vehicle. This is a poor design, itâs a very common problem with these vehicles that still hasnât been addressed. Itâs also an expensive problem because the tank costs $1300 without labor, and you just canât buy the gasket itself you have to buy the whole tank.
Sep 1, 2026Back over prevention
The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Aug 17, 2026Fuel/propulsion system
fuel tank leaking gasoline. vapors and liquid gasoline leaking from fuel tank
Aug 11, 2026Service brakes
Vehicle experienced severe, premature component failures posing direct safety hazards while operating a commercial work van: 1. Parking Brake Seizure (01/25/2025 @ 49,197 miles): The parking brake pivot assembly completely seized, causing the rear brake assembly to lock up and rendering the vehicle unsafe to operate on public roads. Replaced under Invoice #CHCS490962. 2. Catastrophic Transmission & Drivetrain Failure (05/15/2026 @ 66,082 miles): The transmission suffered recurring fluid leaks beginning at 49,197 miles (pan leak reseal) and 51,648 miles (complete front pump replacement). At 66,082 miles, the transmission suffered complete internal failure (burnt fluid, clutch metal…
May 15, 2026Engine
The specific issue you are dealing with is Chrysler Recall 67C (NHTSA Campaign 25V720). This recall impacts nearly 300,000 Ram ProMaster vans (model years 2018â2026) due to an overheating radiator cooling fan circuit that poses a significant vehicle fire risk. More than 200 of these are from the VA. Edwards Auto Group In Council Bluffs, IA is trying to make the Veterans Health Administration pay labor for a safety recall that is stated above. I am reporting them because it is a safety recall and we should not have to pay for extra cost such as a 2x4. Please see below. It is my understanding that the Dealer is in the wrong here. â¢Absolute Free Labor: Dealerships enter franchise contracts…
Feb 1, 2026Back over prevention
The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a distorted image. The approximate failure mileage was 80,000.
May 27, 2026 · 80,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.