*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
A recall repair (NHTSA Campaign: 19V701000) was previously performed on this vehicle to repair a defective occupancy sensor in the front passenger seat, which results in the passenger airbag being off even when the seat is occupied. Despite the work being done previously, the same problem has resurfaced, suggesting that the recall service was not performed correctly or was performed with parts that were still faulty. I contacted Subaru of America to alert them of this but they have refused redo the procedure despite the problem not being corrected.
Sep 3, 2026Chest clip, buckle, harness
We purchased two new Evenflo Revolve 360 convertible car seats in November 2023 (Manufactured September 2023). After only two years of use, the harness straps are frayed almost all the way through. We noticed the issue in December 2025 and reached out to Evenflo in January 2026. The company claims that the fraying is due to "environmental factors." However, we also own two additional Revolve 360 seats for our other child that were purchased in 2022 that have been exposed to the same cars and environments and do not have any fraying or other damage. These car seats are supposed to last for 10 years, so this is not "normal wear and tear." the straps are frayed in the exact same spot on both…
Dec 19, 2025Power trainCrash1 injury
The contact owned a 2016 Subaru Forester. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle accelerated without warning and crashed into a fire hydrant. While the foot was still on the brake pedal, the vehicle continued to accelerate and struck a street sign. The vehicle continued to accelerate across the street and accelerated up a hill. The vehicle headed straight towards a home and crashed into the home, which caused the vehicle to stop. The air bags deployed upon impact, with white smoke coming from the vehicle. The contact exited the vehicle without severe injury. Due to a setting on her iPhone, the contact's family members and Police were…
Dec 30, 2025 · 100,000 milesAir bags
While driving, the car will beep and display a warning that the SRS system is malfunctioning. It will then turn passenger airbags off, even when there is a passenger sitting in the seat. I took the car in to Subaru of Glendale and was charged over $1000 to replace it, being told that i was not eligible for free replacement under the WUM98 recall. Almost exactly two years later, the same beep, warning, and airbag deactivation started happening again. I once again took the car in to Subaru of Glendale and they quoted me over $2000 to fix the problem again. I called Subaru of America to discuss the recall and my repairs, and they have said that because i brought my car in to a dealership after…
Sep 10, 2024Suspension
We purchased a used car for my [XXX] daughter on August 4th. of this year. On her trip to [XXX] on XXX., appoximently 5pm, the drivers side rear wheel fell off, causing damage to the wheel, lugs, shocks, caliper and tire. She was able to pull over into a parking lot, where a stranger helped her out till I arrived. When I arrived I was able to put the wheel back on, but all lugs nuts were gone and one lug was broken. We had to remove lugs nuts from the other wheels to secure the wheel back on. While removing the lug nuts from the other wheels, the passenger side real wheel lug nuts were all loose. Once we got the car back on the road, check warning lights were flashing and after scanning the…
Aug 9, 2026Air bags
Vehicle reported an SRS Passenger problem intermittently, as displayed on the dashboard, the car's information system, and a diagnostic trouble code (the car's aftermarket radio is connected to the OBD-II connector and can pull codes). The problem would appear, and then disappear upon subsequent startup cycle, over the course of a two-week road trip. In total, the problem occurred three times over the course of 3,750 miles. Our mechanic verified the issue with a scan tool, and determined that this was a fault in the sensor mesh in the seat that failed to reliably detect the presence of someone seated in the passenger seat. To correct this problem, we had to replace the passenger seat of the…
Jul 20, 2026Wheels › Hub
The contact owns a 2016 Subaru Forester. The contact stated that while driving 65 MPH, there was an abnormally loud sound coming from the rear wheels of the vehicle. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the hub bearing needed to be replaced. The rear driverâs and passengerâs side hub bearings were replaced twice. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Aug 5, 2026 · 110,000 milesAir bags
Airbag light is now consistently lit, Has come on & off for some time. when it first happened, I went straight to the dealership & a technician placed a device under the dashboard on the driver's side & switched off the light. No mention of a recall was discussed. Because the light is on most of the time of late, I researched & discovered a recall WUM98. On further investigating I discovered that the dealership had logged the recall as COMPLETE this is not the case as the passenger seat was never checked & repairs never done. I have contacted Subaru Corporate Customer Advocacy & their email response was: "I am sorry to hear about your airbag concern for your 2016 Forester. Currently there…
Jul 15, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
