*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
SteeringCrash
There have been intermittent failures of numerous vehicle systems over the last 4 months. Some of these systems have impacted the cars safety systems including but not limited to steering, braking, collision avoidance, inability to enter vehicle in an unfamiliar location and stranding owner hundreds of miles from home.
Sep 4, 2026Forward collision avoidance › Automatic emergency brakingCrash1 injury
my car came to a sudden and immediate stop, causing the car behind me to collide with my rear end. in researching this, i have discovered that my car make and model are subject to a class action suit for what is called "phantom braking." I was not injured but the driver of the other car claimed that his son in the back seat was injured. There were no warning indicators going off, either visual or audio. the vehicle's condition was observed by a XXX Police Officer at the scene, and an accident report (XXX) was filed, to be available sometime next week. I contacted my insurance company, State Farm, about 8 PM, after having been directed by an officer to pull around the corner to a side road.…
Oct 9, 2026Forward collision avoidance › Adaptive cruise control
On October 7, 2026 at approximately 7:40 PM, the EyeSight system inexplicably stopped working with a warning light notification. Prior to the EyeSight failure, the touchscreen froze completely with subsequent inability to control the climate and other control options. After pulling over and stopping the engine and then restarting several times, the problem did not resolve. After parking and shutting the engine and then restarting after a hiatus of not driving, the problem resolved. The EyeSight system failure created a risk due to loss of pre-collision braking and throttle management, lane keep assist and adaptive cruise control. No incident occurred. I am scheduling a visit to Subaru…
Oct 7, 2026Seat belts
I never ride in the back seat and very infrequently have back seat passengers. However, every time I do they all complain about how difficult it is to "buckle up", I never thought much about it until I started visiting my grandkids and would have to buckle them; it is very difficult to access the clip. That in itself is bad enough, but there have been two occasions now where the seatbelt has come undone after I know it was properly latched, causing my grandsons booster to not be restrained while I was driving. I scheduled an appointment with AutoNation Subaru in Carlsbad CA on 30 September to see if the seatbelt clips could be extended for better access. When I showed up for the…
Aug 24, 2026Engine
The contact owns a 2025 Subaru Forester. The contact stated that while her husband was driving on a road trip at interstate speed with the contact and her daughter inside the vehicle, the vehicle started shaking violently from side to side. The driver pulled over to the side of the road momentarily. The driver resumed driving, and upon accelerating to overtake a vehicle, the engine made an abnormal sound; the vehicle started shaking violently and pulling from side to side and made abnormally loud and rumbling sounds. The driver pulled over to the side of the road. The vehicle was towed to the dealer, where it was test driven, and the failure was duplicated. The vehicle was diagnosed with…
Sep 19, 2026 · 15,000 milesForward collision avoidance › Automatic emergency braking
I had made a right turn onto an avenue, then crossed another main avenue that breaks up the first avenue, and attempted to continue onto the original avenue. Suddenly, before I could continue to drive down the avenue and complete the maneuver, the pre-collision breaking system activated (I could see the wording in red on the screen above the steering wheel) and the breaks were triggered by the system thereby completely stopping the car. (phantom breaking). Fortunately, the road ahead was clear (there was nothing on the road, and the weather was perfectly clear) and I was going slow and wearing a seatbelt. Of course my safety was put at risk because (a) I was jerked in my seat and (b) I…
Sep 18, 2026Forward collision avoidance › Automatic emergency braking
Driving in middle lane on i-87 heading towards albany (around it), car alarmed (flashed a red box on dashboard) and then the AEB braked for shadows in front and caused cars to swerve behind us with semi trucks getting too close. Could not get the car to stop breaking and other drivers were very upset at us. Will be taking to subaru for next appointment to recalibrate and teach me how to turn off. Have not confirmed yet with dealer or had inspection yet, as it only happened today 9/14/26 around 12pm-1pm. Unknown for availability for inspection upon request. Has happened in past for smaller turns on backroads around home but never this bad.
Sep 14, 2026Unknown or other
The radio/HVAC system in the 2025 Subaru Forester has a major delay problem which causes the unit to freeze and not accept user input, delay connectivity, and HVAC conteol, and volume comtrol/on/off, etc. This can take up to 90 seconds to work and if already driving, causes unnecessary fiddling which is a safety concern. The manufacturer is aware of the issue and considers it acceptable. Compared to other manufacturers, it is far from acceptable or safe. Since the manufacturer is clearly aware of the issue without intending to fix the issue, I am bringing this to your attention and hope you can do something to help. Now that the HVAC and entertainment comtrols are integrated into the…
Dec 14, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
