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2023 Toyota Corolla Cross recalls & problems

The 2023 Toyota Corolla Cross has 4 safety recalls and 177 owner complaints on file with NHTSA. The most-reported problem area is engine (104 complaints).

Recalls4safety recalls
Complaints177filed by owners
Crashes · fires6 · 0reported in complaints
Injuries · deaths5 · 0reported in complaints
2023 Toyota Corolla Cross in an NHTSA crash test
NHTSA crash test

Safety recalls

Air bagsJan 29, 2025

Frontal › Driver clockspring/spiral cassette

Recall 25V0400001,716 vehicles

Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Components: Air bags › Frontal › Driver clockspring/spiral cassette; Steering › Column

Electrical systemDec 20, 2023

Instrument cluster/panel

Recall 23V86400012,575 vehicles

Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Components: Electrical system › Instrument cluster/panel; Air bags › Frontal

Air bagsJul 12, 2023

Frontal › Driver clockspring/spiral cassette

Recall 23V480000152,927 vehicles

Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Components: Air bags › Frontal › Driver clockspring/spiral cassette; Steering › Column

Electrical systemMay 30, 2023

Instrument cluster/panel

Recall 23V38400096,007 vehicles

Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Components: Electrical system › Instrument cluster/panel; Air bags › Frontal

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Toyota COROLLA CROSS SUV AWD

OverallNot Rated
Frontal crash★★★★★
Side crash★★★★★
RolloverNot Rated

Forward collision warning: Standard · Lane departure warning: Standard

2023 Toyota COROLLA CROSS SUV FWD

OverallNot Rated
Frontal crash★★★★★
Side crash★★★★★
RolloverNot Rated

Forward collision warning: Standard · Lane departure warning: Standard

2023 Toyota Corolla Cross NHTSA side crash test
NHTSA side barrier crash test
2023 Toyota Corolla Cross NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Corolla Cross

32mpg combined
City / highway31 / 33 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (AV-S10) · Front-Wheel Drive · about $2,100/year to fuel

Corolla Cross 4WD

30mpg combined
City / highway29 / 32 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (AV-S10) · All-Wheel Drive · about $2,250/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine1040001,250 mi
Electrical systemAdas › Parking assist › Sensors702033,000 mi
Steering441004,600 mi
Visibility/wiper26000—
Unknown or other24102—
Exterior lightingHeadlights15000—
Forward collision avoidanceAutomatic emergency braking; Warnings12001—
Service brakes11200—
Power train11000—
Air bags10404—
Fuel/propulsion system6000—
Lane departureAssist; Warning6000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.