*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
The contact owns a 2007 Toyota Matrix. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
Dec 6, 2024 · 140,000 milesAir bags
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA WHITTIER LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, WHO DIAGNOSED THAT THE AIR BAG COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Aug 1, 2018 · 100,000 milesStructure › Body › Door1 injury
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE DETACHED. THE VEHICLE WAS TAKEN TO MILTON RUBEN AUTO GROUP (3514 WASHINGTON RD, AUGUSTA, GA 30907) WHERE IT WAS DIAGNOSED THAT THE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, WHILE ATTEMPTING TO ENTER THE VEHICLE, THE FRONT DRIVER'S DOOR HANDLE SHATTERED, CAUSING LACERATIONS TO THE DRIVER'S HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000. *TT THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. *TR
Jun 1, 2017 · 130,000 milesAir bagsCrash
MY DAUGHTER TOTALED THIS VEHICLE WITH A FRONT END COLLISION. THE AIR BAG DID NOT DEPLOY.
May 5, 2017 · 120,000 milesTires
2007 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO DEFECTIVE ROADMASTER TIRES ON VEHICLE. *LD THE CONSUMER STATED IN A SPAN OF 2 MONTHS THE VEHICLE EXPERIENCED 3 FLAT TIRES. *JS
Jul 28, 2017Air bags
I HAVE CALLED TOYOTA 355 3 TIMES. THEY SAY THE WAIT LIST IS VER Y LONG. THEY NEVER CALL ME BACK.
Jun 7, 2017 · 115,000 milesAir bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Dec 15, 2016Exterior lighting
I HAVE COMPLAINED ABOUT THE DAYTIME RUNNING HEADLIGHTS IN DRIVE MODE, I WAS TOLD IT WAS THE NEW FEATURE FOR THIS MODEL. CAN NOT SWITCH LIGHTS UNTIL CAR IS PARK MODE, ENGINE OFF. I HAVE NOTICED WHEN I HAD EMERGENCY BRAKE ON AND STARTED THE ENGINE, THE LIGHTS WHERE OFF UNTIL I RELEASED THE BRAKE AND THEY CAME BACK ON. THERE ARE TIMES I NEED TO HAVE CONTROL TO TURN LIGHTS OFF AT NIGHT THAT DONT REFLECT ON OTHERS WHILE IDLING THE CAR. IT NICE TO HAVE RUNNING LAMPS ON FOR SAFETY, BUT I SHOULD BE ABLE TO TURN THEM OFF WHEN NEEDED. EXAMPLE: DRIVE IN THEATRE. HAD THIS PROBLEM FROM THE DAY I PURCHASE MY CAR.
Oct 18, 2006
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.