*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Vehicle speed controlCrash
The contact owns a 2020 Toyota Prius Prime. The contact stated that while pulling into a parking lot, traveling down the aisle, and driving around the end cap to the second aisle, pulling into the parking spot at 5 MPH, the vehicle suddenly accelerated. The wheels squealed. The vehicle traveled through the spot and sideswiped another vehicle, and stopped. There were no reported injuries or fire. A police report was filed. The vehicle was serviced a week prior. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 54,300.
Sep 21, 2025 · 54,300 milesService brakes, hydraulic
The contact owns a 2020 Toyota Prius Prime. The contact stated while driving at approximately 40 MPH, the brake pedal was depressed while making a left turn onto another road, but the vehicle failed to slow down. The contact stated that the brake pedal was vibrating, and the vehicle felt like it was skidding on ice. The contact stated the vehicle maintained the position in lane but was not slowing down as intended. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.
Feb 28, 2025 · 67,000 milesTires
I purchased Goodyear Assurance MaxLife 195/65 R 15 from Sam's Club in Kingston on August 2023. On [XXX] my tire blew out on the inner sidewall of my tire. When I spoke with an employee from the automotive department in Sam's Club about my tire, the person said " Let me guess, was it an Assurance MaxLife?" I said "yes, how did you know?" The employee said " this is like the 19th one with the same problem. I'm shocked their not a recall on them." So I paid for a new tire and the next day decide to check to if their was any recalls on the tires. I didn't find any. So I decided to make this report for others. Hope this help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT…
Mar 26, 2024Visibility/wiper
The car had about 8000 miles on it. It was parked in Garage the night before. In the morning the outside temperature was 39F. During my 30 minutes driving, the front defrost was turned on. Afterwards it was parked on driveway and at that time the windshield was fine. 6 hours later, I noticed a spiderweb like crack under the camera section on the front windshield. The crack was about 11 inch long. It looks like the glass could not handle the temperature change.
Jan 7, 2024Visibility/wiper
The right side outside mirror glass detached and fell off while driving down the road. There was no noticeable defect on the vehicle prior to this and no known reason for this to happen. The vehicle was operating normally and was not involved in any sort of unusual maneuvering or crash. Upon taking it to the Toyota dealership it was found that glass did in fact detach on its own and needed to replace the entire mirror mechanism. This is obviously a safety concern for the driver due to a required mirror missing and also a safety hazard that could impact another motorist by this glass flying and hitting another car.
Aug 10, 2023Vehicle speed controlCrash
The contact owns a 2020 Toyota Prius Prime. The contact stated that while driving slowly into a parking space the vehicle suddenly experience unintended acceleration and accelerated forward before crashing into a building. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. No injuries were reported. The vehicle was towed from the scene. No police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified. The VIN was not available. The failure mileage was 14,000. The contact stated that the car traveled approximately 29 feet when it accelerated forward. The car's front end was…
Dec 5, 2022 · 14,000 milesPower train
I was driving yesterday on Freeway in the 2nd lane ,all of a sudden car went from drive to neutral,I didn't touch transmission gear lever and I put gas And it says it is on neutral N,I was in dangerous situation, the other cars were flying by,I put on hazard lights Slowly changed lanes because it was not on D drive mode,pulled it over to Shoulder applied brakes and shift to D Then proceeded back to freeway, I was very scare in this whole ordeal
Aug 13, 2022Electrical systemCrash
The contact owns a 2020 Toyota Prius Prime. The contact stated that while coasting her vehicle into a parking spot at 2 MPH, the vehicle independently accelerated forward with her foot lightly on the accelerator pedal. The vehicle jumped the curb and crashed into two vehicles. The contact was uncertain if any warning lights illuminated on the instrument panel during the failure. The air bag did not deploy upon impact. Police were called to the scene; however, since no injuries or property damage were reported, they informed that contact that they would not be needed. The contact had the vehicle towed to an independent mechanic where it remained in their possession. A dealer was notified and…
Jan 21, 2022 · 6,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.