*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine and engine cooling
The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,000.
Jun 22, 2024 · 12,000 milesVehicle speed control
The contact owns a 2022 Toyota Prius Prime. The contact stated while driving at approximately 25 MPH, the vehicle suddenly experienced unintended acceleration, and the vehicle accelerated to 50 MPH before the contact was able to stop the vehicle by depressing the brake pedal. The contact stated that the failure reoccurred the following day. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 700.
Sep 1, 2023 · 700 milesSteering
I don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when I drive the car it pull me to the left and to the right i went to the dealership where I purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. I called Toyota to let them know about the issue i have then Toyota told me the dealership will contact me within 24 hours and i am still waiting for more than a week. The issue is very serious and it's related to my life safety. Thanks
Nov 6, 2022Vehicle speed control
When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.
Sep 1, 2022Fuel/propulsion systemCrash
Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come to a stop and the vehicle did not respond. If there would have been someone in the driveway, or this would have occurred on roadway, this would have caused catastrophic property damage, injury or death.…
May 30, 2022Service brakesCrash
On June 28, 2022 at around 20:10 PM, while on vacation at a resort in the Laurentian Mountains in Quebec, Canada, I went down to charge the car at the only charging station at the resort. It was being used, so I returned to our cabin in the D building. As I approached the building, I pulled up to clear a car so that I could park beside it. I slowed and before I could put the car in reverse, the car rolled forward a few inches. My foot was already on the brake so I pressed it harder. But the car continued to roll forward. It wouldnât stop. When it finally came to a stop on the edge of a rock wall, it slowly rolled off the edge and dropped about 20 feet and rolled over coming to rest…
Jun 28, 2022Forward collision avoidance › WarningsCrash
The vehicle went into drive from neutral after being placed on a moving track (car wash). The forward collision system activated and the automatic brake deployed when the vehicle sensed moving parts in the car wash. From there, the car automatically went out of neutral and into drive with no action from the driver. The vehicle drove forward and struck another vehicle.
May 14, 2022Unknown or other
Unable to heat cabin or AC remotely - see screenshots
Nov 1, 2021
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
