Model year record

2023 Toyota Sienna Hybrid recalls & problems

The 2023 Toyota Sienna Hybrid has 3 safety recalls and 71 owner complaints on file with NHTSA. The most-reported problem area is service brakes (26 complaints).

Recalls3safety recalls

Complaints71filed by owners

Crashes · fires8 · 0reported in complaints

NHTSA overall5 ★crash-test stars

2023 Toyota Sienna Hybrid in an NHTSA crash test — NHTSA crash test

Safety recalls

SeatsOct 20, 2026

Mid/rear assembly › Recliner

Recall 26V690000228,367 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Sienna Hybrid 7-passenger vehicles. The second-row seat backs may fail to remain secured in the event of a crash.
Risk: A seat back that is not secured may fail to properly protect an occupant during a crash, increasing the risk of injury.
Fix: Dealers will update the supplemental restraint system (SRS) electronic control unit (ECU) software. For vehicles equipped with the "Mobility as a Service" (MaaS) package, dealers will replace the two second-row seat backs. Repairs will be performed free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB24 and 26TA24.

Equipment adaptive/mobilityDec 17, 2025

Wheelchair restraints/securement › Latch/anchor

Recall 25V8770001,019 vehicles

Problem: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

SeatsFeb 13, 2025

Mid/rear assembly › Recliner

Recall 25V086000167,802 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Components: Seats › Mid/rear assembly › Recliner; Seats › Critical fasteners

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Toyota SIENNA HYBRID VAN AWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	12.7%

Forward collision warning: Standard · Lane departure warning: Standard

2023 Toyota SIENNA HYBRID VAN FWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	14%

Forward collision warning: Standard · Lane departure warning: Standard

2023 Toyota Sienna Hybrid NHTSA side crash test — NHTSA side barrier crash test

2023 Toyota Sienna Hybrid NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Service brakes	26	3	0	—
Unknown or other	16	3	0	—
Electrical systemIgnition › Anti-theft › Immobilizer/proximity › Key/sender; Instrument panel › Fuel gauge	8	1	0	—
Visibility/wiper	6	0	0	—
Power trainAutomatic transmission › Park/neutral start interlock switch	4	0	0	—
Seat belts	4	1	2	—
Air bags	4	2	4	—
SeatsFront assembly › Power adjust	3	0	0	—
StructureBody; Body › Hatchback/liftgate	3	1	3	—
Parking brake	2	0	0	—
Forward collision avoidanceAutomatic emergency braking; Warnings	2	0	0	—
Vehicle speed control	2	2	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Seat belts
The seat belt latch stopped working. It appears the locking mechanism failed and it is stuck in the locked state which prevents the seat belt from latching. This is a critical failure in vehicle safety. It had been inspected by Toyota and they do not know what happened and are not willing to fix it unless we pay for it. This issue should be a recall.
Oct 12, 2026
Air bags
My 2023 Toyota Sienna LE has experienced a recurring Supplemental Restraint System (SRS) airbag warning that appears to be triggered by normal movement of the second-row seats. The vehicle has been brought to Cobb County Toyota in Georgia multiple times for this issue. Previous repairs included replacement of the wiring harness. Following that replacement, the warning disappeared for a period of time. However, the SRS warning recently returned after I moved the second-row seats forward during normal vehicle use. I am concerned that the seat wiring, electrical connections, or related components may be vulnerable to strain or disconnection during normal seat adjustment. Despite previous…
Oct 13, 2026
Service brakes
The contact owns a 2023 Toyota Sienna Hybrid. The contact stated that when attempting to apply the brakes while driving at 30 MPH or at lower speeds, the vehicle suddenly lunged forward. The failure occurred approximately 7 times, with the most recent occurrence causing the vehicle to lunge into an intersection, where oncoming traffic managed to avoid a collision. On that same day, the failure occurred 3 to 4 times. The vehicle was taken to the dealer, where the failure was diagnosed, and the contact was advised that a software update titled "Braking Comfort" was available to improve brake performance; however, the software update was not performed. The failure mileage was approximately…
Sep 17, 2026 · 35,400 miles
Unknown or other
On Toyota Sienna XSE 2023 in-cabin rear view mirror gets completely obstructed by the entertainment system LCD screen when opened.
Jun 9, 2023
Service brakes
While drive I'm approaching my driveway at about 20 MPH i proceed to turn into my drive and the car does stop or slow down it's like I'm on ice (very scary) Toyota says this is common on hybrids it seems to scary to drive
Aug 2, 2026
Service brakes
When I driving slow and begin to brake the car does not slow down or stop. It feels like I'm hydroplaning.
Aug 25, 2026
Seat belts
Seatbelt intermittently would latch since purchasing vehicle, and then completely failed and will no longer latch/clip in. This is 3rd row passenger side.
Aug 1, 2024
Unknown or other
While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.
Jul 13, 2026

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.