*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
I own a Toyota Sienna and got a notification from Carfax that there was a recall on the car. I looked up the recall on Toyota's website and it confirmed there was a recall. I called my dealer--Jim Coleman Bethesda--and asked them if it was safe to drive, explaining that we have a [XXX] and [XXX] old and use both rows of seats. They told me it was "perfectly safe to drive," including in those two rows. Toyota has, however, separately stated that drivers should not use the second row of seats. Our dealer has now informed us that we can have a loaner, so this isn't an issue for us. But I'm alarmed that the dealership gave this inaccurate information despite my repeatedly pressing them that I…
Oct 26, 2026Service brakes
My name is [XXX]. I am an automotive Technician and I have completed hybrid vehicle system training. I have a certification of completion for the hybrid training.I work for XXX [XXX] maintaining and servicing a fleet of vehicles. I am contacting NHTSA regarding a safety concern with a 2024 Toyota Sienna Hybrid that I inspected. The vehicle has an intermittent braking concern. The driver reported that while braking, the vehicle sometimes seemed to move or jump forward instead of responding normally to the brake pedal. On one occasion, the driver reported that the brakes did not respond as expected and the vehicle nearly proceeded through a red light. I inspected and road tested the vehicle,…
Sep 14, 2026Service brakesCrash
Three (3) separate systems failed. 1. Upon seeing cars ahead of us slowing down, my husband pressed the breaks to slow down to avoid collision. When he pressed on the breaks, instead of slowing down or stopping the vehicle, the brakes failed to engage, and caused a surge that compelled the vehicle to lurch forward. The lurch propelled our vehicle into collision with another vehicle. 2. Also, the forward collision warning system failed to alert or engage the breaks. Our vehicle was stopped by the impact of hitting the other vehicle, not by its own breaks. 3. The automatic breaking system also failed to engage at all prior to impact.
Aug 26, 2026Latches/locks/linkages › Hatchback/liftgate › Lock
The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the hatchback independently opened. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the hatchback needed to be recalibrated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the hatchback needed to be recalibrated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again and was diagnosed and determined that the hatchback needed to be recalibrated. The vehicle was repaired;…
Apr 15, 2026 · 15,000 milesForward collision avoidance › Automatic emergency braking
I have never been in an accident in my 31 years of driving. However, I am worried that this van is going to cause me to be hit. Several times I have pulled out to make a left or right turn and my gas pedal does NOTHING. I can push it clear to the floor and NOTHING!!! Cars end up slamming on their brakes and honking at me but there's nothing I can do. This is EXTREMELY scary and a HUGE HUGE HUGE manufacturing flaw. There needs to be a recall for this to be fixed before people are injured.
Feb 19, 2024Engine
Unexplained acceleration during braking which has caused the vehicle to appear to accelerate further during braking actions causing driver to apple brakes harder
Jul 13, 2026Exterior lighting
Rear Tail Lights Failed... Brake and Signals work. This was repaired through the dealership. 4 connectors and housing replaced invoice shows part 909890-10942. I am writing to express my concern regarding repeated tail light failures on my black Toyota Sienna that appear to be caused by wiring connection issues. This defect creates a serious safety hazard for my family, other motorists, and pedestrians, particularly in rural areas where there is little to no street lighting. I live in the country, where many roads are unlit and visibility at night is already limited. Because my vehicle is black, it blends into the darkness when the tail lights fail. Drivers approaching from behind may not…
Jul 4, 2026Service brakesCrash2 injuries
Moving about 55 miles per hour on right lane of I-95 the Jeep in front of me braked abruptly. I braked hard but as my Sienna was quickly slowing down to stop, the brake pad felt spongy when it was slower and as I pressed even harder, it seemed to have stopped decelerating at that slower speed and that was when my Sienna slammed into the back of the Jeep. Happened today on July 15, 2026 at around 4:24 EST. I will also file this same report to Toyota. My wife and I are at the hospital getting checked, but my Sienna looked undrivable.
Jul 15, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
