The 2013 Triumph Explorer has 2 safety recalls and 1 owner complaint on file with NHTSA. The most-reported problem area is fuel/propulsion system (1 complaint).
Recalls2safety recalls
Complaints1filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Structure › Motorcycle › Kickstand/center stand
NHTSA recall 14V765000 · Dec 2, 2014 · 2,180 vehicles
Problem: Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2011-2014 Explorer motorcycles manufactured November 1, 2011, to June 1, 2014. The side stand pivot bolt may fracture.
Risk: If the side stand pivot bolt fractures, the motorcycle may fall when parked on the side stand, increasing the risk of injury to someone nearby.
Fix: Triumph will notify owners, and dealers will replace the side stand pivot bolt and lock nut, free of charge. The recall began January 5, 2015. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SB518.
Equipment › Other › Labels
NHTSA recall 13V180000 · May 1, 2013 · 1,186 vehicles
Problem: Triumph Motorcycles America, Ltd. is recalling certain model year 2012-2013 Explorer and Explorer XC motorcycles. The Gross Vehicle Weight Rating data on the certification Label is incorrect. Thus, the motorcycles fail to comply with the requirements of Part 567, "Certification."
Risk: The incorrect label could cause the operator to overload the motorcycle which may result in handling issues and/or tire failure, increasing the risk of a crash.
Fix: Triumph will notify owners and replace the labels with corrected GVWR data, free of charge. The recall began on April 30, 2013. Owners may contact Triumph at 1-678-854-2010 for more information.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Fuel/propulsion system
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jan 16, 2018 · 21,000 milesFuel/propulsion system ECU SHUTS THROTTLE BUTTERFLIES AND THEREFORE STALLS ENGINE WITH NO IDLE. VERY DANGEROUS WHEN RIDER OF THE MOTORCYCLE IS ATTEMPTING TO ACCELERATE. THIS HAPPENS AFTER RIDING THEN SLOWING TO STOP. THE ENGINE JUST SHUTS OFF AND MUST BE RESTARTED. I HAVE HEARD THERE WAS A RECALL TO REMEDY ECU PARAMETERS THAT WERE TOO TIGHT. HOWEVER, THE DEALER IS UNABLE TO FIND ANYTHING CONCERNING THIS NOR CAN THEY FIX IT.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.