*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
Certified warranty-extension charcoal canister failed, completely collapsed my fuel tank, and damaged the fuel pump. AutoNation Volkswagen in Savannah, Ga and Volkswagen Corporate are refusing to address a structurally compromised, hazardous fuel system.
Oct 21, 2026Air bags
The passenger airbag off-light stays illuminated on the center console even with a passenger. I just took a road trip to Florida, where I drove, and my brother drove. One of us was always in the passenger seat. We are each 250 lb. The passenger airbag off light remained illuminated throughout as well as in any short trips while we we down there. and the airbag warning lights on the dash the yellow light or orange light would illuminate and beep periodically throughout the entire trip.
Oct 24, 2026Engine
The car stalls at low speeds causing a safety concern for me and my kid. Reading in the VW Atlas Forum, this could be caused by a failed vapor (or carbon) canister. VW has not issued a recall on this as far as I know. This happens randomly. When this happens, the check engine light comes out.
Oct 25, 2026Fuel/propulsion system
COMPONENT FAILURE: Gas tank âsucked inâ. Faulty EVAP vapor charcoal canister. Safety Issue: July 2026 while driving during Rush Hour on a two lane street and approaching a stoplight my vehicle stalled and shutdown. Problem reported to Volkswagen dealership service center: 07/09/2026 I informed them that my vehicleâs air conditioner was not cooling the interior cabin and of the stalled incident. VW test and diagnose: Air/C System checked, A/C system flushed and nitrogen leak check. Cost: $355.60. Component Issue: October 2026 check engine light came on. Manual stated light meant exhaust system malfunction. Vehicle serviced at VW Service Center 10/02/2026. Diagnosis summary invoice:…
Jul 9, 2026Exterior lighting
I am submitting a formal safety complaint regarding the repeated premature failure of the LED daytime running light (DRL) on my 2022 Volkswagen Atlas Cross Sport, which currently has approximately 80,000 miles. This is the second occurrence of a daytime running light failure on my vehicle, despite having previously replaced the failed component. The repeated failure raises serious concerns about the reliability and durability of Volkswagenâs LED lighting system and suggests a potential underlying manufacturing or design defect. Daytime running lights are an important safety feature intended to improve vehicle visibility to other motorists, pedestrians, and oncoming traffic. When one of…
Jul 1, 2026Electrical system
The 5F module for the infotainment system became defective at ~52,000 miles causing the reverse camera to not be functional. Due to how common this issue appears to be, the part is on backorder leaving many drivers without a backup camera for extended periods of time. My vehicle was without a backup camera for approximately two weeks.
Sep 21, 2026Electrical system
I was on day trip (XXX) and car worked fine in the morning. After a lunch stop, started the car, infotainment system would not turn on, had multiple errors on my dash including road sign recognition system not being available, error message for SOS system, handsfree phone connectivity was non-functional, no back up camera displayed on screen, no charging ports functional below the infotainment unit, wireless charging system failed, etc. VW dealer which has done 99% of the service to my car diagnosed on XXX the "5F module and the back up battery" had both failed. They indicated they could get the back up battery but the 5F module was on national backorder with "no ETA on when the parts will…
Aug 29, 2026Engine
The contact owns a 2022 Volkswagen Atlas Cross Sport. The contact stated that overnight 1/3 of the engine oil had leaked onto the ground. While starting the vehicle, there was an abnormal oil burning odor and visible smoke coming from the engine. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed, and the contact was informed that the VVT sensors, timing cover gasket, and timing cover needed to be replaced. The parts were replaced; however, the oil leak persisted, and the parts were replaced a second time. The contact was informed that the PCV was inoperable as per the Emissions Service Action Code: 10LP. The contact was referred to the…
Jul 13, 2026 · 82,933 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
