*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine and engine cooling
The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving, there was oil leaking from the engine nearby the exhaust. The contact became aware of the oil on the driveway. The contact raised the hood and smelled an oil odor. The contact associated the failure with Technical Service Bulletin: 21-26-02. The vehicle was taken to the local dealer, where the oil inlet pipe was replaced. The part was cleaned, but no additional assistance was provided. The contact notified the dealer of the TSB. The manufacturer was contacted and informed the contact that no additional assistance would be provided. The failure mileage was approximately 9,000.
Oct 15, 2026 · 9,000 milesUnknown or other
1. Warning lights come on intermittently when no engine problem exists. After turning the engine on and off a few times, they go away. 2. Windshield wipers randomly turn on without being activated and not raining. 3. Screen glitches: Random screens pop up and scroll without being activated by a human.
Oct 2, 2026Visibility/wiper
Hi, I have been an owner of 2025 Atlas Cross Sport Premium R line for over 8 months now. Since June 2026 I have 2 incidents of cracked front windshield. All VW manufactured glass for Atlas CS are made paper thin and prone to sudden damage upon small impact my road debris or rocks. I have owned cars in the past and never had this issue before. The quality of the glass does not coincides with fair business standards and it has made to the point of constant wear, so they continue to sell their glass through poor practices.
Sep 22, 2026Electrical system
I keep having issues with the entertainment screen where it stops working. When this happens there are multiple issues: I can not control the temperature and my gps shows Iâm in a different town causing my heads up speed limit telling me the speed limit is 50mph in my 25mph neighborhood. Bill jacobs Volkswagen does not care as I have brought it in on multiple occasions and they keep informing me it works as designed. I have sent them videos and pictures. The entertainment screen controls everything in the car since there are no buttons anymore.
Sep 18, 2026Fuel/propulsion system
I am reporting a serious safety defect involving my 2025 Volkswagen Atlas Cross Sport SE, VIN [XXX]. The vehicle repeatedly experienced shaking, hesitation, warning lights, loss of power, and engine shutdowns. On approximately XXX, the engine shut off while the vehicle was idling in Drive at approximately 48,582 miles. On approximately XXX, multiple warning lights appeared and the vehicle stopped operating while being driven on the highway, creating a serious collision risk. An independent diagnostic scan recorded code P2402, EVAP leak-detection-pump control circuit high. Volkswagen personnel had previously been notified of a vacuum-related concern. [XXX] Volkswagen of [XXX] took possession…
Sep 9, 2026Exterior lighting
The rear taillight lens on my 2025 Volkswagen Atlas Cross Sport cracked without an impact or collision. Water has entered the taillight assembly through the crack, creating condensation/water inside the lamp and a potential risk of lighting or electrical failure. The vehicle is still within its new-vehicle warranty, but Volkswagen/the dealer declined to repair the assembly. The taillight remains available for inspection. There was no crash, fire, injury, or police report. I understand that similar taillight cracking and water-intrusion problems have been reported by other Volkswagen owners. I believe this may indicate a broader defect trend.
Jan 15, 2026Electrical system
On August 31, 2026, while driving my 2025 Volkswagen Atlas Cross Sport on the highway, multiple warning lights illuminated and the vehicle stopped operating while I was in traffic. The sudden loss of vehicle operation created a serious risk of a collision and placed me and other motorists in danger. This vehicle has experienced repeated problems including rough operation, hesitation/loss of acceleration, warning lights, engine/misfire-related faults, and powertrain concerns. The vehicle has previously been presented to Volkswagen dealerships for diagnosis and repair, but the problems have continued. On the date of this incident, the vehicle again displayed three warning lights and then…
Aug 31, 2026Electrical system › Adas › Autonomous/self driving › Software
The contact owns a 2025 Volkswagen Atlas Cross Sport. The contact stated that while driving 65 MPH, the autonomous braking system was negatively affected by roadway passing underneath the highway. The system mistakenly determined that the vehicle was on the lower roadway, causing the brakes to apply erroneously. The contact stated that the failure was caused by Volkswagen's Predictive Adaptive Cruise Control. During the failure, the warning lights illuminated on the instrument panel and the message curve ahead, reduce speed was displayed. The manufacturer was notified of the failure by phone and email. The vehicle was taken to a local dealer, but the issue was deemed not to be a safety…
Jun 30, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
