2002 Volkswagen EuroVan recalls & problems

Safety recalls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

• Engine

  ****NOTE - NEED MORE INFORMATION. CONTACTED CONSUMER - 8/6/20**** PROBLEM: RADIATOR FAN BLADES ARE BROKEN AND/OR MISSING. RADIATOR OVERHEATED. TOOK TO VW DEALER TODAY, AND WAS TOLD FAN BLADES WERE BROKEN AND/OR MISSING.

  Jul 29, 2020 · 57,400 miles
• SeatsFire

  I WAS DRIVING MY VEHICLE ON THE HIGHWAY GOING APPROXIMATELY 70MPH. MY SEAT HEATER HAD BEEN ON FOR ABOUT 10-15 MINUTES WHEN MY PASSENGER AND I BEGAN TO SMELL A SWEET, SMOKEY ODOR. THE SMOKE WAS NOT VISIBLE AT THE TIME, BUT OVER THE NEXT 5-10 MINUTES THE SMELL BECAME MORE INTENSE AND THERE WAS SMOKE VISIBLE INSIDE THE CAR. MY PASSENGER NOTICED THICK SMOKE COMING UP FROM THE BACK OF MY SEAT, CAUSING ME TO JUMP FORWARD AND SWERVE THE CAR SLIGHTLY. I IMMEDIATELY TURNED OFF THE SEAT HEATER AND PULLED OVER TO THE SIDE OF THE HIGHWAY. UPON EXAMINING THE SEAT, I FOUND THE SEAT HEATER HAD BURNED A HOLE AT BASE OF THE LOWER BACK WHERE THE UPPER SEAT MEETS THE LOWER SEAT CUSION (AS SEEN IN THE ATTACHED…

  Dec 26, 2017 · 107,000 miles
• Seats › Front assembly › Seat heater/coolerFire1 injury

  TL* THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT CAUGHT ON FIRE. THE CONTACT STATED THAT THE SEAT WARMER MALFUNCTIONED AND CAUSED THE SEAT TO CATCH ON FIRE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT, HER SON'S WINTER COAT, HIS SHIRT, AND HIS BACK WERE BURNED BY THE MALFUNCTIONING SEAT WARMER. THE CONTACT'S SON, WHO WAS AUTISTIC AND NON-VERBAL, WAS UNABLE TO COMMUNICATE TO HER THAT THERE WAS AN ISSUE. MEDICAL ATTENTION WAS NOT SOUGHT. HERZOG-MEIER VOLKSWAGEN (LOCATED AT 4275 SW 139TH WAY, BEAVERTON OR, 97005, TEL: 503-644-9121) WAS CONTACTED; HOWEVER, THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS…

  Dec 15, 2015 · 140,000 miles
• Structure › Body

  SLIDING PASSENGER DOOR WILL NOT LATCH CLOSED WHEN TEMPERATURES ARE BELOW FREEZING.

  Nov 30, 2015 · 50,000 miles
• Electrical system

  THE FRONT PASSENGER SEAT HEATER BURNED THROUGH THE SEAT FABRIC. THE BURN-THROUGH LOCATION IS ON THE VERTICAL SURFACE OF THE SEAT, MID-LINE, AT ABOUT THE LUMBAR HEIGHT. PLEASE REFER TO THE ATTACHED PHOTOGRAPH. A PASSENGER WAS SEATED IN THE AFOREMENTIONED SEAT WHEN THE BURN-THROUGH OCCURRED. THE VEHICLE WAS IN MOTION AT HIGHWAY SPEED AT THE TIME OF THE BURN-THROUGH, BUT THE PASSENGER WAS NOT INJURED.

  Dec 21, 2015 · 125,000 miles
• Service brakes

  WAS DRIVING ON THE FREEWAY, WHEN THE BRAKE LIGHT APPEARED ON THE DASH BOARD ,WAS ON MY WAY TO MY DOCTORS ,AS I CAME BACK, IT WAS AT REDUCE SPEED 3RD LANE AT 50MPH, FOR SAFETY PURPOSE SINCE I COULD NOT TRUST THE BRAKES OF THE VEHICLE, I TOOK THE VAN TO THE DEALER AND AGAIN I NEED TO REPLACE FRONT BRAKES, (THIS HAPPENS EVERY 10.000 MILES).WHEN I QUESTIONED THE DEALER , I WAS TOLD TO CONTACT VW. OF AMERICA, WHICH I DID IMMEDIATELY, AS I SPOKE WITH THE CUSTOMER SERVICE REP. I WAS TOLD THAT VW. USES THE SAME BRAKE PADS FOR ALL VEHICLES FROM THE BEETLE TO THE SUV'S AND CAMPERS. THAT DIDN'T MAKE ANY SENSE AND AS I WENT FURTHER INTO THE DISCUSSION, WAS DIRECTED TO THE ENGINEERS FOR MORE…

  Sep 16, 2015 · 130,730 miles
• Engine

  230 DAYS IN VW DEALER'S REPAIR SHOP ! I PURCHASED A 2002 VW EUROVAN WEEKENDER CAMPER WITH 142,276 MILES ON 2/25/12 BECAUSE OF ITS EXCELLENT SPACE UTILIZATION AND BECAUSE IT HAD A REPLACEMENT ENGINE STILL UNDER VW WARRANTY. I WAS VERY WRONG ABOUT THE VW WARRANTY. I PAID $21,780.63 FOR WARRANTY AND/OR FAULTY REPAIRS ALL PERFORMED BY VW DEALERS WITH VW PARTS! IT COST ME $1.02 FOR EACH OF THE 21,360 MILES I DROVE MY VW. THE FAULTY REPAIRS INVOLVED 3 REPLACEMENT ENGINES (COOLANT HOSE CLAMPS POPPED OFF), 2 REPLACEMENT TRANSMISSIONS, AND 2 DRIVE DISC REPLACEMENTS (NO GUIDE SLEEVES INSTALLED). ONE ENGINE NEEDED REPLACEMENT AFTER FEWER THAN 1800 MILES! NEITHER VW IN GERMANY OR AMERICA WOULD HONOR…

  Apr 19, 2012 · 143,054 miles
• Wheels › Lugs/nuts/bolts/studs

  2002 WINNEBAGO MOUNTED ON A VOLKSWAGEN EURO VAN CHASSIS. CONSUMER WRITES IN REGARDS TO LOOSING ONE OF THE FASTENERS TO A WHEEL RIM *TGW THE VOLKSWAGEN DEALER PROVIDED THE CONSUMER A REPLACEMENT WHEEL BOLT THAT WAS 25% SHORTED THAN THE FACTORY BOLT (30MM LONG VERSUS THE ORIGINAL 40 MM LONG). WHEN QUESTIONED. THE PARTS EMPLOYEE INDICATED THE SHORTED BOLT WAS SPECIFIED FOR THE 2002 EUROVAN. THE CONSUMER THEN CONTACTED WINNEBAGO TO SEE IF THE EUROVAN WAS MODIFIED TO HANDLE THE EXTRA WEIGHTS OF THE MOTOR HOME, AND THUS LONGER WHEEL BOLTS WERE NECESSARY TO KEEP THE WHEEL ON THE VEHICLE. WINNEBAGO INFORMED THE CONSUMER THAT CHASSIS QUESTIONS NEEDED TO BE REFERRED TO VOLKSWAGEN.

  Nov 1, 2012

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• ENGINE COOLING FAN BLADE FRACTUREClosed

  THE SUBJECT VEHICLES ARE BUILT ON A VOLKSWAGEN EUROVAN CHASSIS AND ARE CLASS C MOTOR HOMES. ON SEPTEMBER 5, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AS RQ 07-002 AFTER RECEIVING FOUR CONSUMER REPORTS OF FAN BLADE FAILURE ON MODEL YEAR 2002 WINNEBAGO RIALTA AND VISTA VEHICLES.AS A RESULT OF ADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN IN RESPONSE TO RQ 07-002, THE INVESTIGATION WAS UPGRADED TO ENGINEERING ANALYSIS (EA) 08-002.THE SCOPE OF THE EA INVESTIGATION WAS ALSO EXPANDED TO COVER MODEL YEARS 2001 THROUGH 2004 RIALTA AND VISTA, 2002 THROUGH 2004 SUNSTAR, AND 2001 THROUGH 2003 EUROVAN.ALL OF THESE VEHICLES UTILIZE THE SAME ENGINE COOLING FAN.HOWEVER, THE WINNEBAGO VEHICLES ARE LARGER AND HEAVIER THAN THE EUROVAN.AS A CONSEQUENCE, THE COOLING FAN WOULD OPERATE MORE FREQUENTLY IN THE WINNEBAGO VEHICLES COMPARED TO THE EUROVAN FOR THE SAME ON-ROAD…

  EA08002 · opened Jan 4, 2008 · closed Mar 14, 2008
• ENGINE COOLING FAN BLADE FRACTUREClosed

  THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON FOUR REPORTSALLEGING FAILURE OF AN ENGINE COOLING FAN IN THE SUBJECT VEHICLES.THREE OF THE COMPLAINANTS ALLEGED THE FAN DISINTEGRATED AND TWO OF THE THREE ALLEGED THE RADIATOR WAS DAMAGED AS A RESULT.THE FOURTH COMPLAINANT ALLEGED THAT HIS VEHICLE EXPERIENCED VIOLENT SHAKING AND OVERHEATING.WHEN THE VEHICLE WAS INSPECTED, IT WAS NOTED THAT PIECES OF THE FAN WERE MISSING.ALL FOUR VEHICLES WERE CLASS C MOTOR HOMES BUILT ON A VOLKSWAGEN EUROVAN CHASSIS.TWO OF THE VEHICLES ARE RIALTA MODELS AND TWO ARE VISTA MODELS.BASED ONADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN ODI IS UPGRADING THIS INVESTIGATION TOENGINEERING ANALYSIS EA 08-002 FOR FURTHER STUDY.

  RQ07002 · opened Sep 5, 2007 · closed Jan 4, 2008