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2021 Volkswagen ID.4 recalls & problems

The 2021 Volkswagen ID.4 has 11 safety recalls and 338 owner complaints on file with NHTSA. The most-reported problem area is electrical system (180 complaints).

Recalls11safety recalls
Complaints338filed by owners
Crashes · fires28 · 1reported in complaints
NHTSA overall5 ★crash-test stars
2021 Volkswagen ID.4 in an NHTSA crash test
NHTSA crash test

Safety recalls

Power trainFeb 27, 2025

Automatic transmission › Gear position indication (prndl)

Recall 25V12000060,490 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Fix
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Components: Power train › Automatic transmission › Gear position indication (prndl); Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module

StructureSep 4, 2024

Body › Door › Handle › Exterior

Recall 24V65100099,064 vehiclesopened after NHTSA action (ODI)

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risk
A vehicle door that opens unexpectedly while driving increases the risk of injury.
Fix
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
EquipmentMay 15, 2024

Electrical › Infotainment › Software

Recall 24V34400079,965 vehiclesopened after NHTSA action (ODI)

Problem
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Components: Equipment › Electrical › Infotainment › Software; Back over prevention › Software; Electrical system › Instrument panel › Speedometer/odometer

StructureMay 3, 2023

Body › Door › Handle › Exterior

Recall 23V31200035,325 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Risk
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Fix
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Electrical systemFeb 1, 2023

Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Recall 23V04000020,904 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Risk
A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
Fix
Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
Air bagsNov 2, 2022

Frontal

Recall 22V85800055 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
Fix
Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
Electrical systemMar 16, 2022

Propulsion system › Traction battery

Recall 22V162000356 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
Risk
An unreliable battery connection may cause a stall, increasing the risk of a crash.
Fix
Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
SteeringNov 3, 2021

Gear box (other than rack and pinion)

Recall 21V8520001 vehicles

Problem
Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
Risk
An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
Fix
A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
Seat beltsAug 5, 2021

Rear/other › Retractor

Recall 21V60600045,496 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Fix
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Components: Seat belts › Rear/other › Retractor; Seat belts

Seat beltsAug 4, 2021

Rear/other › Retractor

Recall 21V60700012,060 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Fix
Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Components: Seat belts › Rear/other › Retractor; Seat belts

Exterior lightingJun 2, 2021

Headlights

Recall 21V4130003,240 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
Fix
Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2021 Volkswagen ID.4 SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk10.9%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Volkswagen ID.4 SUV RWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk10.3%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Volkswagen ID.4 NHTSA side crash test
NHTSA side barrier crash test
2021 Volkswagen ID.4 NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Range & efficiency

ID.4 Pro EV

260mi range
Efficiency34 kWh/100 mi
MPGe city / hwy / comb107 / 91 / 99
Charge time (240 V)7.5 h

Automatic (A1) · Rear-Wheel Drive · about $750/year to charge

ID.4 1st EV

250mi range
Efficiency35 kWh/100 mi
MPGe city / hwy / comb104 / 89 / 97
Charge time (240 V)7.5 h

Automatic (A1) · Rear-Wheel Drive · about $800/year to charge

ID.4 Pro S EV

250mi range
Efficiency35 kWh/100 mi
MPGe city / hwy / comb104 / 89 / 97
Charge time (240 V)7.5 h

Automatic (A1) · Rear-Wheel Drive · about $800/year to charge

ID.4 AWD Pro EV

249mi range
Efficiency34.9 kWh/100 mi
MPGe city / hwy / comb102 / 90 / 97
Charge time (240 V)7.5 h

Automatic (A1) · All-Wheel Drive · about $800/year to charge

ID.4 AWD Pro S EV

240mi range
Efficiency36.3 kWh/100 mi
MPGe city / hwy / comb98 / 88 / 93
Charge time (240 V)7.5 h

Automatic (A1) · All-Wheel Drive · about $800/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemInstrument cluster/panel; Propulsion system › Traction battery18040523,000 mi
Unknown or other59604—
Forward collision avoidanceAdaptive cruise control; Automatic emergency braking471808—
StructureBody; Body › Door › Handle › Exterior3820067,000 mi
Vehicle speed control3514014—
Service brakes34908—
Fuel/propulsion system24115—
Power train23000—
Back over preventionWarnings; Rearview system braking1940041,500 mi
Steering17602—
Engine16100—
Lane departureAssist; Blind spot detection14000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations