*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
The built-in GPS navigation system on my 2023 Volkswagen ID.4 is experiencing a severe location drift defect, causing the vehicle's onboard map to show the car miles away from its actual physical location. This is an active safety hazard. In the event of a severe accident, the vehicle's automated emergency services (eCall/SOS/Car-Net) rely on this built-in GPS module to transmit coordinates to first responders. Because the system is reporting completely inaccurate location data, emergency personnel would be dispatched to the wrong coordinates during an accident, causing catastrophic delays in life-saving medical response.
Dec 21, 2024Electrical systemCrash
I was stopped in a friendâs driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friendâs garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and Iâm waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor not alerting me when I was close to objects in front of…
Oct 22, 2026Power train
Vehicle: 2023 Volkswagen ID.4, VIN [XXX] (in service [XXX]) Component: Power Train â Drive axle / Driveshaft At 19,623 miles, a thumping and rolling noise developed in the rear, worst under heavy acceleration and deceleration. Volkswagen of Cool Springs (Franklin, TN) found the left rear CV axle loose where it fits into the rear drive motor. The dealer replaced the left rear drive axle (RO [XXX], 06/28/2025 to 07/14/2025). The same noise returned within 3 days. On 07/17/2025 (RO [XXX], 19,732 miles), the dealer ordered a second driveshaft. A later visit (RO [XXX]) again recommended axle replacement. Further axle and seal work was done on RO [XXX] (10/30/2025 to 11/05/2025, 22,199 miles).…
Jun 28, 2025Structure › BodyCrash1 injury
Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle. The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I canât drive it anymore because I fear a repeat of the…
Sep 27, 2026Forward collision avoidance › Automatic emergency brakingCrash
On XXX, at about 10:22 PM, I was driving my 2023 Volkswagen ID.4 southbound on [XXX] in [XXX], from [XXX] toward [XXX]. It was raining moderately, but the road and lanes were clearly visible. There was no vehicle, person or object in front of me. Adaptive Cruise Control was not engaged. I was traveling at about 55 mph. Without any input from me, the car suddenly applied full emergency braking. I did not press the brake pedal. The sudden braking on the wet road caused the car to spin around about twice. It struck the curb and the concrete barrier wall on the left side of the highway and came to a stop. The side airbags deployed and the seat belts tightened. The hazard lights came on by…
Oct 10, 2026Electrical system
This 2023 Volkswagen ID.4 has suffered 8 major electrical, battery, and drive-system failures since May 2026, leaving me repeatedly stranded across various locationsâranging from Fort Lauderdale and multiple spots around Boca Raton, to West Palm Beach during our latest breakdowns. Most recently, the vehicle broke down less than 24 hours after being released from Gunther Volkswagen service, and it is currently sitting at the service center yet again for this ongoing, unresolved failure. âBecause of this chronic and unpredictable unreliability, I am now terrified to drive far from home. Furthermore, as a licensed real estate agent, these sudden and repeated breakdowns have caused severe…
May 8, 2026Electrical system
While driving the car, the electrical system failed and the car shut down with very little warning. It is then inoperable. Fortunately, this has happened while on residential streets, but it would have been catastrophic on the highway. This has happened a few times. We have taken it to the dealership for repairs, but the problem persists despite their assurances that it was fixed.
Oct 6, 2026Visibility/wiper
The front windshield wiper system intermittently malfunctions on both the driver and passenger sides. During operation, either wiper blade can fold or roll over on itself instead of remaining properly positioned against the windshield. The vehicle and wiper system are currently available for inspection upon request. This creates a safety concern because the malfunction can reduce the effectiveness of the windshield wipers during rain and impair forward visibility. I initially believed the problem was caused by the wiper blades. I replaced the existing blades with new Bosch OE-style replacement blades, including a Bosch 28AOE on the driver side. The new blades generally operated normally,…
Sep 28, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.