Model year record

2010 Volkswagen Routan recalls & problems

The 2010 Volkswagen Routan has 2 safety recalls and 240 owner complaints on file with NHTSA. The most-reported problem area is electrical system (151 complaints).

Recalls2safety recalls

Complaints240filed by owners

Crashes · fires5 · 3reported in complaints

Injuries · deaths12 · 0reported in complaints

Safety recalls

Electrical systemApr 1, 2015

Ignition › Switch

Recall 15V19400020,676 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Electrical systemMar 1, 2011

Ignition › Switch

Recall 11V15100012,612 vehicles

Problem: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2010 ROUTAN VEHICLES MANUFACTURED FROM OCTOBER 2009 THROUGH JUNE 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Risk: AN ENGINE SHUTTING OFF SUDDENLY WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2010 Volkswagen Routan w/SAB

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Routan

20mpg combined

City / highway	17 / 25 mpg
Fuel	Regular Gasoline

4 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,350/year to fuel

Routan

18mpg combined

City / highway	16 / 23 mpg
Fuel	Regular Gasoline

3.8 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,700/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Electrical systemIgnition › Switch; Ignition	151	2	2	7	80,000 mi
Engine	45	1	0	0	77,000 mi
Steering	23	0	0	0	98,000 mi
Service brakes	23	0	1	1	75,250 mi
Power trainAutomatic transmission	22	2	1	2	30,728 mi
Unknown or other	18	0	0	0	78,368 mi
StructureBody › Door; Body	11	0	1	4	22,228 mi
Exterior lightingHeadlights	9	0	1	1	99,000 mi
Electronic stability control (esc)	9	0	1	0	115,295 mi
Vehicle speed control	6	0	0	0	70,500 mi
Wheels	6	0	0	0	36,050 mi
Engine and engine cooling	5	0	0	0	9,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
The contact owns a 2010 Volkswagen Routan. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. In addition, the contact stated that the turn signal and the speed control failed to function as designed. The vehicle was taken to an independent mechanic. The failure was troubleshooted; however, the failure was not diagnosed. In addition, the vehicle was taken to the dealer, and the failure was not diagnosed. The contact stated that neither the independent mechanic nor the dealer was able to diagnose or determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact…
Jan 20, 2024
Electrical system
The contact was helping her friend who owns a 2010 Volkswagen Routan. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the check engine and stability control warning lights were illuminated. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that the vehicle was built by another manufacturer. The contact was then referred to another dealer. The contact was advised by the 2nd dealer that the vehicle should be taken back to the first dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number:…
Mar 7, 2024 · 100,000 miles
Electrical system
On 01/24/25 around 9pm I was leaving a friend house headed home. I took the i76 route home because it's faster. As I'm getting off on my exit, coming up on the first stop sign I start pressing down on the break pedal and all of a sudden the car engine shuts off and comes to a sudden seizure like halt. I put on my hazards lights instantly, put the car in park and proceeded to to start the car again. After like 10 failed start attempts. I decided to give it a rest and that's when I realized that there key would not come out the ignition, I had to turn the ignition back and forth twice before it was released. After that I waited about 25 minutes, and have it another shot but this time I…
Jan 24, 2025
Engine
I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into accessory mode while I'm driving. It's available to be inspected I just don't have the money to have it inspected at this point by a dealership.
Nov 12, 2024
Vehicle speed control
Battery failure due to parasitic draw from Ignition IOD fuse ( J13fuse) reads 0.9 draw and M11 fuse ( hvac system) reads 0.6 draw. First occurrence 2/10/24 and second occurrence 2/11/24. Informed auto repair shop on 2/12/24 and goes in for diagnostic 2/15/24. Abs control module failure( intermittent ) Egr valve replacement (8/9/24 due to overheating but no warning lights due to overheating was displayed which is strange) Speed control sensor was replaced as well 8/9/24 but still has problems getting stuck or not reading the right speed . Consumes fuel faster than normal as well . Getting about 9 miles to the gallon.
Feb 10, 2024
Electrical system
All electrical gauges randomly go on and off, there is a continuous beeping to go along with it, the windshield wipers will go on and off. It seems to happen more in the summer or if itâs raining. It will occasionally stall while doing this, especially in a stationary position (like at a drive through).
Jul 1, 2023
Engine
The contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle was started and driven to her destination; however, after arriving at her destination she attempted to shut off the vehicle, but the vehicle remained running. The contact stated that she disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
Jul 10, 2023 · 155,000 miles
Electrical system
The key for the key switch is loose and can fall out in any position. Can come out in the off ; start; run; all positions. The van falls within the right timeline for the key switch replacement recall; but I am told it does not have the right vin #. Can you explain to me why I can not get my defected switch replaced and others can? My vin number does not determine if the switch is bad?
Apr 1, 2023

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.