Model year record

2012 Volkswagen Tiguan recalls & problems

The 2012 Volkswagen Tiguan has 3 safety recalls and 153 owner complaints on file with NHTSA. The most-reported problem area is engine (50 complaints).

Recalls3safety recalls

Complaints153filed by owners

Crashes · fires10 · 0reported in complaints

Injuries · deaths6 · 0reported in complaints

Safety recalls

Unknown or otherMay 16, 2018

Unknown or other

Recall 18V329000252 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Air bagsAug 4, 2015

Frontal

Recall 15V483000415,825 vehiclesopened after NHTSA action (ODI)

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Fuel system, gasolineJul 21, 2014

Fuel system, gasoline

Recall 14V441000151,389 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Risk: A vehicle stall increases the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Volkswagen Tiguan SUV AWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	★★★★★
Rollover risk	17.4%

2012 Volkswagen Tiguan SUV FWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	★★★★★
Rollover risk	18.5%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Tiguan

24mpg combined

City / highway	22 / 26 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $3,400/year to fuel

Tiguan 4motion

23mpg combined

City / highway	21 / 26 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Automatic (S6) · All-Wheel Drive · about $3,550/year to fuel

Tiguan

21mpg combined

City / highway	18 / 26 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $3,900/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Engine	50	2	0	50,000 mi
Air bagsFrontal › Driver clockspring/spiral cassette; Sensor › Occupant classification › Front passenger	34	7	6	56,814 mi
Electrical system	23	2	0	51,000 mi
Steering	21	0	0	76,800 mi
Unknown or other	20	0	0	51,442 mi
Fuel/propulsion system	12	0	0	45,000 mi
Service brakes	10	2	1	11,000 mi
Power trainTransfer case (4-wheel drive); Driveline › Driveshaft	9	2	0	12,000 mi
Seat belts	7	0	0	70,000 mi
Electronic stability control (esc)	4	0	0	54,910 mi
Vehicle speed control	3	0	0	—
Fuel system, gasoline	3	0	0	39,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Steering
A couple of weeks now my steering wheel has been locking while Iâm driving, sadly I thought it was because I needed to get my car serviced. This morning my steering wheel locked out of nowhere as I was turning and I almost ended up in a head on collision with another car while my kids were in the car. Then my brother did some research and sent me NHTSA link talking about the recalls. This is absolutely dangerous and I need to get reimbursed or something for my SUV doing this. Itâs dangerous and can possibly kill someone.
Sep 27, 2026
Steering
Steering wheel gets locked up while driving; power steering fails. The red steering light turns on. This is a problem that happens to several Tiguans. There were no prior symptoms prior to failure. This is extremely dangerous and difficult to deal with while driving, especially on the freeway. please help.
Oct 6, 2025
Steering
I was driving the car and the steering wheel locked out of nowhere A red steering light came on the dashboard. Iâve never seen before
Aug 27, 2025
Engine
The contact owns a 2012 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, while driving at 65 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart. The check engine, EPC, and TPMS warning lights were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was…
Jan 25, 2024 · 135,000 miles
Air bags
The clockspring has failed and there are recalls on similar models of Tiguans of the same year.
Aug 1, 2024
Engine
What component or system failed or malfunctioned, and is it available for inspection upon request? Defective Primary Engine Water Pump, yes. The original primary engine water pump system for a 2012 VW Tiguan 2.0 was replaced under the VW extended warranty in 2020 by an authorized dealer as a the result of the class action suit---please see Water Pump Class Action and Limited Warranty Extension bulletin issued by NHTSA. The replacement primary engine water pump system installed in 2020 has been found to be defective in March 2025 and the primary engine water pump requires replacement a second time -- without a warranty extension and less than five years from the date of service of the…
Mar 13, 2025
Engine
The engine could not be started after 13 years and 103,000+ miles. I had to get the car towed to my garage at night, after several prior trips same day. There were no check engine lights or any other indicators. The engine had newer spark plugs, ignition coils and pcv valve installed as well as chain checked a year prior to this. Had a mobile mechanic come by and inspect the car. He determined that the engine has lost compression and that the oil was low. The spark plugs were soaked in gas because engine could not properly compress and ignite the fuel. After adding oil the problem did not go away. He performed the compression test and confirmed his suspicion about engine not being able to…
Dec 23, 2024
Fuel system, gasoline
The contact owns a 2012 Volkswagen Tiguan. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road to restart the vehicle. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was intermittent and had occurred at various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V441000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.
Jul 30, 2024 · 143,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Air Bag Clockspring FailureOpen
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of…
EA18003 · opened Apr 18, 2018
Air Bag Clockspring FailureClosed
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of…
RQ17009 · opened Nov 13, 2017 · closed May 4, 2018
Air Bag Clockspring FailureClosedLed to recall 15V483000
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI…
PE15010 · opened Mar 24, 2015 · closed Sep 28, 2015