*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Back over prevention › Rearview system braking
2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.
Oct 16, 2026Engine
The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red…
Oct 18, 2026Electrical system
The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red…
Oct 18, 2026Electrical system
"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111. The vehicle was diagnosed at Keffer VW, and the manufacturer stated the replacement parts are backordered for 4 to 5 weeks. The dealership and manufacturer refused to provide a loaner vehicle, forcing me to leave the car on the dealer lot to avoid driving an unsafe vehicle. Volkswagen is failing to provide a safe remedy within a reasonable timeframe under warranty."
Oct 5, 2026Back over prevention › Rearview system braking
My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need part J794 to complete the repair. The part is on back order with no ETA of when it will arrive. Dealership gave me back the car with compromised safety features (now federally mandated). I'm a lessee under warranty. I'm also nervous that other parts of the car could also have electrical or systemic failure.
Oct 4, 2026Unknown or other
2024 Volkswagen Tiguan R-Line stalls completely while driving at local speeds with no warning. The vehicle has been to the dealership 4 times for the exact same safety issue. The dealership On The First 3 Attempts has changed the throttle body, start-stop mechanism, and battery, but cannot fix or diagnose the stalling. Now The Car Is Again In The Shop For The 4th Time And Iâm Still Waiting For A Answer The Car Has Been Sitting In The Shop Since September 21st and No Answer Yet From Dealership The Car Is Still There and This is a severe, life-threatening defect that occurs while transporting children."
Nov 3, 2025Visibility/wiper
infotainment center, chargers and reverse camera no longer working. vehicle available for inspection my reverse camera is not working which causes safety issues as Under Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, vehicles in the relevant categories manufactured on or after May 1, 2018 are required to provide a compliant rearview image during a backing event. NHTSA explains that manufacturers generally satisfy this requirement with a backup/rear camera system. vehicle has been inspected by a third party auto dealership that specializes in European vehicle. There is NO Volkswagen dealership on the Hawaiian Island of Hawaii that I live on. there were not warning…
Sep 12, 2026Electrical system
On multiple occasions, while actively steering, I have gotten a warning on the dash to take over steering. Within seconds, the car brakes hard. I am typically in interstate traffic when this occurs.This happens when using cruise control. Speed does not matter as it has happened at 40 mph, 70 mph, and in between these two.
Jun 16, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
