*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
I was sold a car with is not safe for me to drive and didnât know it. It at one time had a safety recall and whoever at the the time never had it repaired but it has outdated piston rings that leads to progressive oil consumption, itâs misfiring and leads to catastrophic engine failure. Itâs just donât feel safe to drive in Iâm disabled & canât afford for new engine or one to be rebuilt and sure canât afford to be broke down on the road because of my health. Is there any help you can get me to help get this fixed Iâm in desperate need here to get back n forth to my doctors, safely . Itâs been almost 2 wks since I got the car and not been able to drive it of fear of…
Sep 29, 2026Engine
As soon as I bought the car heading home . They put oil in car and by time I got home the car had consumed at least a qrt , it misfired And seemed to lose power and didnât think I would make it home before breaking down but luckily I did . I did research and Called Volvo of Cool Springs, they checked the data base and told me that previous owner had never had the piston rings updated and would cause high oil consumption leading to catastrophic engine failure & would have to have engine rebuilt or whole new engine with updated pistons , which the dealership never told me about or anything about it because the repairs where never fixed when there was a open recall . The vehicle suffers from…
Sep 29, 2026Engine
In November of 2021, I purchased my dream car, a 2016 Volvo s60 Cross Country, proud to own a vehicle from a company known for their safe and reliable vehicles. In April of 2022, a class action case ([XXX], et al., v. Volvo Car USA, LLC, Volvo Cars of North America, LLC, and Volvo Personvagnar AB) was issued against Volvo due to a KNOWN-TO-VOLVO DESIGN FLAW in their engines which could lead to engine failure. The case was settled out of court in early 2023 and Volvo issued an extended warranty for vehicles owners to take preventative measures against potential engine failure. Although my car is listed under the extended warranty, I was never sent any notice of it from Volvo. On [XXX], while…
Jun 26, 2024Air bags › Srs malfunction warning lamp/light
The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign Number: 20V378000 (Seat Belts) and 16V798000 (Seat Belts). The dealer also repaired an unstated electrical failure. The contact stated that the cells in the battery were faulty. The vehicle was repaired but the failure recurred. The contact stated that after several weeks, the SRS warning light illuminated. The vehicle was taken back to the local dealer who informed the contact that the vehicle had been in an accident previously and the wiring was faulty. The vehicle was…
Jun 1, 2020 · 27,859 milesEngine
The alternator seized on the highway snapping the serpentine belt which got sucked into the timing and stopped the car in the left lane at highway speed. The timing guard failed allowing the belt to damage the timing. Volvo says it needs a head job I have possession of the vehicle and all maintenance records. Cars behind me dodged onto the shoulder to avoid hitting me. There was no warning. Furthermore this is a known problem a quick search of Volvo forums turned up over a dozen cars with insufficient timing guards
Oct 29, 2022Unknown or other
Driver door latch not engaging. Door opened at low speed.
Sep 1, 2022Engine
At 86K miles can smell oil burning and add 1 quart light comes on. It's said Volvo is aware of a defect with the piston rings causing oil to consume and burn away. They aren't willing to address the issue outside warranty expiration. They did recently indicate how Volvo changed the requirement for using 5W30 oil to claim now Volvo changed there minds. How now only 0W20 full synthetic oil must be used. The label under the hood says use 5W30 only. It appears that Volvo is changing oil types because they know there's an issue with the piston rings and is trying to cover up a defect by doing so.
Apr 1, 2022Visibility/wiper
Windscreen wiper motors failed during inclement weather making visibility impossible. The vehicle was only approximately 2 years old at the time of failure. This created a serious safety issue and may have led to a crash and injury. The dealer diagnosed the issue as failed wiper motors and replaced the motors under manufacturer's warranty.
Jan 18, 2019
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
