Problem: ON CERTAIN TRUCKS EQUIPPED WITH VALEO WIPER SYSTEMS, THE WIPER MOTOR MAY BE SUSCEPTIVE TO SALT INTRUSION THAT COULD POSSIBLY LEAD TO A CONDITION WHERE THE CONNECTOR OVERHEATS TO A POINT WHERE THE CONNECTOR COULD IGNITE.
Risk: IF THIS OCCURS, EXCESSIVE HEAT AND SMOKE COULD RESULT IN AN UNDER HOOD FIRE.
Fix: DEALERS WILL INSPECT AND REPLACE THE CONNECTOR PLATE ON THE WINDSHIELD WIPER MOTOR. PHASE 2 OF THE RECALL BEGAN ON NOVEMBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Steering › Linkages › Tie rod assembly
NHTSA recall 02V037005 · Aug 15, 2002 · 19,915 vehicles
Problem: ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
Risk: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN SUPERSEDES NHTSA CAMPAIGN NOS. 01V-139.001 AND 02V-037.002. OWNER NOTIFICATION BEGAN JULY 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Steering
3
0
0
0
—
Suspension
3
0
0
0
—
Power train
1
0
0
0
—
Service brakes, hydraulic Foundation components
1
0
0
0
—
Electrical system Wiring › Interior/under dash
1
0
0
0
—
Structure Body › Hood › Hinge and attachments
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Feb 5, 2001 · 150,000 milesStructure › Body › Hood › Hinge and attachments TL*THE CONTACT OWNS A 2000 VOLVO VN. WHILE DRIVING AT AN UNKNOWN SPEED, THE HOOD OF THE VEHICLE OPENED SPONTANEOUSLY. THE FRONTAL VISIBILITY IS REDUCED AND INCREASES THE RISK OF A CRASH. THE DEALER MUST CONTINUALLY REPLACE THE UNDERHOOD LATCHES AND LINKAGES. THE FAILURE TYPICALLY RECURS AFTER TWO YEARS. CURRENTLY, ALL OF THE REMEDIES HAVE BEEN INSUFFICIENT IN CORRECTING THE FAILURES. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 156,560.
May 6, 2002Electrical system › Wiring › Interior/under dash CONSUMER IS CONCERNED WITH THE DASH CONTROLS GOING OUT TWICE, WAS TOLD THERE IS A SHORT. *JG
Jan 10, 2001Steering WHILE DRIVING THE STEERING LOCKED AND THE VEHICLE VEERED RIGHT CRASHING INTO A GUARDRAIL, TOTALING THE VEHICLE. *SLC
Jul 1, 1999Service brakes, hydraulic › Foundation components BRAKING SYSTEM MALFUNCTIONED, CAUSING A GRINDING NOISE AND EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER WAS AWARE OF THE PROBLEM, BUT COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Jan 27, 2000Power train IT IS HARD TO READ THE SPEED ON THE SPEEDOMETER GAUGE, ESPECIALLY IN ARIZONA WHERE IT IS REQUIRED TO WEAR SUN GLASSES. NUMBERS ARE TOO SMALL, AND THE COLOR IS BETTER TO BE SEEN AT NIGHT THAN IN THE DAY TIME. CONSUMER HAS TO FOCUS ON THE NUMBERS TO SEE THEM. *AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
DP01006 · opened May 10, 2001 · closed Jan 23, 2002 · led to recall 01V093000EQUIPMENT CERTIFICATION LABEL There is no summary currently available
EA01011 · opened Apr 18, 2001 · closed Jul 30, 2002U-BOLT FAILURES ON DRIVE -AXLE ASSEMBLIE