The 2004 Volvo Vnl has 6 safety recalls and 5 owner complaints on file with NHTSA. The most-reported problem area is steering (2 complaints).
Recalls6safety recalls
Complaints5filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Steering › Linkages › Drag › Link › Connection
NHTSA recall 10V282000 · Jun 24, 2010 · 63,788 vehicles · opened after NHTSA action (ODI)
Problem: VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2001-2006 VNL AND VNM TRUCKS MANUFACTURED WITH A TRW SEALED DRAG LINKS. CERTAIN FACTORS CAN EXIST, WHICH IF LEFT UNTREATED MAY RESULT IN A BALL SOCKET SEPARATION.
Risk: BALL SOCKET SEPARATION AT THE DRAG LINK RESULTS IN COMPLETE LOSS OF STEERING, AND THEREFORE CAN RESULT IN A VEHICLE CRASH.
Fix: DEALERS WILL INSPECT AND REPAIR THE BALL SOCKET OR THE DRAG LINK AS REQUIRED IF NECESSARY. AS PARTS ARE LIMITED, VOLVO TRUCKS MAILED AN INTERIM OWNER LETTER ON SEPTEMBER 2, 2010. THE SAFETY RECALL BEGAN ON FEBRUARY 14, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Visibility › Windshield wiper/washer › Motor
NHTSA recall 09V173000 · May 21, 2009 · 127,764 vehicles
Problem: VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.
Risk: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.
Fix: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES THAT HAVE A CORROSIVE ENVIRONMENT. THE RECALL BEGAN ON SEPTEMBER 30, 2009. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Electrical system › Wiring › Fuses and circuit breakers
NHTSA recall 07V573000 · Dec 14, 2007 · 104,845 vehicles
Problem: ON CERTAIN HEAVY DUTY TRUCKS, THE CIRCUIT PROTECTION (I.E. AUTOMATIC CIRCUIT BREAKERS) USED TO PROTECT THE VEHICLE LIGHTING SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION.
Risk: IF A SHORT CIRCUIT OCCURS AND IS LEFT UNTREATED, COMPONENTS AND WIRING MAY BE SUBJECT TO OVERHEATING WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE.
Fix: DEALERS WILL REPLACE THE CIRCUIT BREAKERS WITH FUSES. THE RECALL BEGAN ON FEBRUARY 25, 2008. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Engine and engine cooling › Exhaust system
NHTSA recall 06V021000 · Jan 26, 2006 · 33,102 vehicles
Problem: ON CERTAIN TRUCKS EQUIPPED WITH D12D ENGINES, THE EXHAUST GAS RECIRCULATION (EGR) COOLER INLET PIPES OR THE PIPES THAT CONNECT THE EGR VALVES TO THE COOLER MAY CRACK OR BREAK.
Risk: IF THE PIPES OR THE COOLER INLET PIPES FAIL AND ARE LEFT UNTREATED, THE AIR CLEANER AND INNER FENDER MAY BE SUBJECT TO HOT EXHAUST GASES, WHICH COULD LEAD TO A FIRE.
Fix: DEALERS WILL INSPECT AND REPAIR THE EGR COOLER PIPES AS REQUIRED AND INSTALL A HEAT SHIELD FREE OF CHARGE. AN INTERIM OWNER LETTER WAS MAILED ON FEBRUARY 17, 2006, TO ADVISE ON PRECAUTIONS THAT THE OWNER CAN TAKE UNTIL PARTS BECOME AVAILABLE. OWNERS ARE BEING NOTIFIED STARTING MARCH 3, 2006, THAT PARTS ARE NOW AVAILABLE. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Wheels
NHTSA recall 05V498000 · Nov 2, 2005 · 1,376 vehicles
Problem: CERTAIN TRUCKS EQUIPPED WITH FRONT STEER AXLE AIR SUSPENSION MAY DEVELOP A FRONT WHEEL WOBBLE WHEN THE TIRES BECOME WORN.
Risk: IF THE WOBBLE PERSISTS AND IS LEFT UNTREATED, DAMAGE MAY OCCUR WHICH COULD IMPAIR VEHICLE CONTROL AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
Fix: DEALERS WILL REPAIR AND REPLACE THE FRONT VERTICAL SHOCKS ON EACH SIDE OF THE FRONT SUSPENSION AND ADD A HORIZONTAL STABILIZER. THE RECALL BEGAN ON FEBRUARY 20, 2006. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Equipment › Other › Labels
NHTSA recall 05V346000 · Aug 1, 2005 · 958 vehicles
Problem: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE SIZE DESIGNATION ON THE CERTIFICATION LABEL IS NOT SHOWN.
Risk: THE CERTIFICATION LABEL IS INCORRECT GIVING IMPROPER INFORMATION.
Fix: DEALERS WILL REPLACE THE CERTIFICATION LABELS. THE RECALL BEGAN ON SEPTEMBER 12, 2005. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Steering Linkages
2
1
0
0
—
Visibility Rearview mirrors/devices › Exterior
1
0
0
0
—
Tires
1
0
0
0
—
Engine and engine cooling
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Sep 30, 2008Steering › Linkages WEST BOUND ON 288. DID MY PRE TRIP. I WAS FULLY LOADED. I WAS IN THE MIDDLE LANE. ALL OF THE SUDDEN MY STEERING WHEEL GOT LIGHT. IT DID NOT HAVE ANY CONTROL. THE TRUCK STARTED DRIFTING TO THE RIGHT. I TRIED TO STEER TO THE LEFT. THE TRUCK DID NOT RESPOND. I STARTED TO APPLY THE BRAKES. I WAS ABLE TO BRING THE TRUCK TO A STOP WITHOUT CRASHING. I CAME WITH IN A FEW INCHES OF THE GUARD RAIL. THE TRAILER WAS OUT IN THE ROAD. TRAFFIC WAS COMING OVER A HILL AND COULD NOT SEE IT IN TIME. I HAD TO SIT AT THE TOP OF THE HILL AND DIVERT TRAFFIC. I LOOKED UNDER THE TRUCK AND SAW THE DRAG LINK SEPARATED AND DRAGGING ON THE GROUND. THE DRAG LINK WAS NOT SERVICEABLE. I THOUGHT IT WAS SUPPOSED TO BE LIFE…
Aug 16, 2009 · 500,000 miles · crashSteering DRAG LINK CAME LOOSE WHILE OUR DRIVER WAS PULLING A LOAD ON INTERSTATE 81. HE LOST ALL STEERING AND DROVE INTO A GUARDRAIL. THE TOTAL COSTS FOR REPAIRS TO US WAS $17,022.93. THE TRACTOR HAD JUST BEEN SERVED AND THE DRAG LINK APPEARED FINE AT THAT TIME. WE HAVE NOTICED THEM FAILING IN THE PAST AND CHANGED THEM REGULARLY. *TR
Mar 25, 2009 · 688,000 milesEngine and engine cooling MY VOLVO TRUCK STARTED HAVING LOW POWER PROBLEM AFTER A CERTIFIED VOLVO DEALER REPLACED COPPER CUPS ON IT. TO FIX THAT PROBLEM, I TOOK THE TRUCK TO ANOTHER CERTIFIED VOLVO DEALER, WHO REPLACED EGR VALVE,WHICH WAS UNDER WARRANTY. ACCORDING TO THEM, IT WAS SUPPOSED TO RESOLVE THE PROBLEM, BUT IT DID NOT. IT STILL HAD LOW POWER. I BROUGHT IT BACK TO THEM. AFTER TESTING IT FOR THE SECOND TIME, THEY SAID THAT COPPER CUPS WERE THE PROBLEM AND SUGGESTED ME TO TAKE IT BACK TO THE DEALER WHO FIXED THEM. I FOLLOWED THEIR ADVICE AND FOR THE SECOND TIME TOOK IT BACK TO THE FIRST DEALER. HE FOUND LOW BOOST POWER, WHICH IS ALSO UNDER WARRANTY, BUT DID NOT GUARANTEE THE CORRECTION OF THE PROBLEM. LAST…
Apr 20, 2005Tires THERE WERE TWO RECAPPED TIRES PLACED ON THE REAR-EXTENDED LIFT AXLE OF A DUMP TRUCK. WHILE DRIVING 55 MPH ONE TIRE BLEW OUT, AND THE OTHER TIRE SEPARATED WHILE CARRYING A LOAD. UPON SPEAKING WITH THE RETAILER THEY REFERRED THE CONSUMER TO THE WHOLESALER. NEITHER CLAIMED RESPONSIBILITY, AND REFERRED HER TO J.P. BURNS WHO WAS A RECAPPING SPECIALIST IN NEW YORK. *AK *SC *JB
Jun 17, 2003 · 2,000 milesVisibility › Rearview mirrors/devices › Exterior GLASS MIRRORS VIBRATED TO THE POINT WERE IT WAS DIFFICULT TO SEE. *AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
RQ11001 · opened May 23, 2011 · closed Jan 20, 2012Volvo Sleeper glass de-bonding ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed…
EA09003 · opened Jan 15, 2009 · closed Jul 6, 2010 · led to recall 10V282000Drag Link Failure EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject…